verisana.comReviews of verisana.com

I thought the test was simple and easy to use.

I ordered the 4 sample saliva test per by NP to test my cortisol level. I received the written results. My NP was interpreting them the opposite of the written notes. I contacted customer service and asked for clarification on the results. I was told they couldn't do that and to go back to NP. So I paid over $100 for a test i can do nothing with. It was a waste of time and money.

I ordered a kit to test Vitamin B levels from this company through Amazon. It was received on October 25th. I completed the test on the 26th and put it in the mail. USPS states it was received at the lab on the 3rd of November. I received an email stating that the sample could not be processed because it was too old!? I am VERY unhappy with this company and its testing procedure. I am asking for a full refund but to date have not had a reply.

Waited a week for a kit. Posted samples the same day ot arrived (Monday). The lab confirmed reception on Friday the same week although it was posted from Kent to London. Waited another 2 weeks and received an email that due to tech issues I need to re do the test. I requested refund as my serious health condition does not allow for another month of waiting and not being sure whether I get results. Extremely long waiting time is not acceptable if one requires tests privately and results asap.

Hat leider bekannte Lebensmittelunverträglichkeiten nicht erkannt, aber andere angezeigt, die ich gut vertrage. Leider hat der Test meine Erwartungen überhaupt nicht erfüllt und ich zweifle persönlich an, ob der Test überhaupt richtig funktioniert. Ich hätte mir das Geld lieber gespart …

I never received my results because I could never login to their site. They said my emails were not valid, yet they had sent me emails to that address! It seems like a total scam.

Worked well for me, got my results faster then promised.

Customer service is non existent. No update on samples sent more than a week ago. Does not even show that they received the sample. DO NOT USE THIS COMPANY DO NOT BUT THEIR PRODUCTS NO PHONE NUMBER MEANS THEY DON'T WANT TO TALK TO YOU THEY TAKE YOUR MONEY AND LET YOU SIT WITH NO UPDATE I HAVE NO IDEA WHAT MY STATUS OTHER THAN I PAID FOR THIS CRAPPIE SERVICE