customer
Everything is usually exceptional with…
Everything is usually exceptional with Veriheal. Unfortunately, this year I had an appointment with a doctor not authorized in my state. After waiting over a week for my renewal I reached out to Veriheal and was informed I would have to meet with another doctor authorized by my state. The experience was frustrating this year.
Response from VerihealAug 18, 2026
Hello, thank you for sharing your feedback with us. We sincerely apologize for the frustration you experienced this year. To resolve this unexpected issue, we ensure that all affected patients are referred to another doctor at no additional charge. While we are actively refining this transition process, please rest assured that this will not be an issue during your next visit. We deeply appreciate your patience and apologize again for the inconvenience.



