Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment.Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.
Veriheal (veriheal.com) has 1,971 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
veriheal.com
Website
veriheal.com
Category
Clinics
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 50% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I had my appointment with Veriheal doc a week ago. I got the certificate the next day. I applied to the state of Oklahoma and was informed today that my birthday was wrong on the certificate and they rejected my application. I chatted with an agent online this morning. He assured me the dr would fix the issue. At the end of the day I had heard nothing so I called customer service to learn that nothing had been done. No ticket opened. The agent I spoke with gave me a ticket number. I went online the next morning and finally got someone to contact the dr. I had the corrected form within the hour. I lost about a week, but other than that the process was easy.
Response from VerihealMay 8, 2024
Hello Carol, we’re sorry to hear that you’ve run into some issues while using our service. We received the updated certification form from the doctor and we sent it to you via email. Once again, we apologize for the delay and for the inconvenience this has caused.
RC
Rex C.
Application with state never approved
I applied for my marijuana card through Veriheal, did the physician telephone interview, registered and filled out the forms with Illinois website and after over 2 months - nothing. The state website which I registered says stsus initial application and status as awaiting certification. Call to Veriheal and live chat was unproductive. Just a run around and the same information I originally had on applying
OK, turns out that the Illinois cannabis card website is incompatible with smartphones, so some buttons don't show up. Went to website on computer and made payment. Website is not user friendly at all.
Response from VerihealNov 28, 2023
Hello Rex, we’re sorry to hear that you’ve run into some issues while using our service. We’d love to get this issue settled for you as soon as possible, but we will need some information from you first. We are sending a request for more information via TrustPilot that you can fill out when you get a chance. We look forward to helping you out!
Update: Hello Rex, it looks like you had issues with the Illinois state website and not the Veriheal website. We're glad that you were able to complete the process and submit the payment for the state fee. Let us know if you have further questions/concerns.
CF
Connor F.
One star is too generous
One star is too generous.
I found Veriheal online, as I have obtain medical marijuana certification in multiple states over the last 5 years and Veriheal had a great rating.
I went through the online process, creating an account and requesting an appointment; before I finished requesting the appointment, I stopped, as I noticed that there was a listed requirement for medical records, which I unfortunately do not have given much of my personal items have been lost across multiple moves, and obtaining documentation is extremely difficult once you are no longer a patient, as anyone in the health care/medical marijuana industry may have experienced.
I stopped signing up, however I received a call from a Veriheal associate who assured me these requirements were NOT necessary. I clarified with the associate, stating I would NOT be able to obtain this documentation. He assured me this was not necessary, so I moved forward with a discounted payment. All should be good.
However, they took my money, missed my appointment by over an hour, and had conflicting information given to me by all parties about all pieces of the process.
The doctor was requesting the documentation I was assured was not necessary. The appointment was missed completely. When I called once the official appointment was over, they stated the doctor had been on the line still with another patient, which was also unture, given the doctor left me a voicemail stating that she could just not get her computer to work to sign in.
When I called today to request my money back, the associate gave me the run around about their process and how I would be required to pay a fee for cancelation, and that as of now the doctor is requesting the documentation and there is nothing they can do. I requested a supervisor, which I never got, but was then told about the process for full refund.
All in all a TERRIBLE experience. I highly recommend anyone seeking treatment and CARE do NOT use Veriheal services.
Response from VerihealOct 26, 2023
Hello Connor, we’re sorry to hear that you’ve run into some issues while using our service. It was not our intent to make this process harder than it has to be for you. We have gone ahead and processed a full refund for you. You should see it back in your account in a few hours, although in some cases, it may take up to 10 days depending on the bank. Once again, we're sorry for the inconvenience this has caused you.
SA
Sanny
Perfect!
Wonderful company with the quickest, easiest medical aid experience of all time.
Response from VerihealSep 21, 2023
Thank you for sharing your positive experience with our service! Your feedback is a testament to the quality and care we strive to provide to our patients.
DB
Donovan B.
One star is an overstatement
One star is an overstatement. They charge you all this money and can't even do their job right. I was charged $200 to renew my certification months before it expired. Had my appointment the doctor said I was good to go and renewed my certification and said he'd get it sent over. A few months later I got my email from the state reminding my card was close to expiring in 30 days I paid them that night so my card would come in before my card expired so I wouldn't have any interruptions. Well my card expired my new one never came in it has been about 4 weeks since I paid it I checked the state website to find out the doctor from veriheal never sent it to the state like he stated so now I have been fighting with veriheal for 5 days now trying to resolve an issue that should of never been an issue especially with the prices they charge. I can't even get an answer as to why it was never sent over in the first place. I will not be going through them again. I do not recommend to anyone
Response from VerihealSep 20, 2023
Hello Donovan, we’re sorry to hear that you’ve experienced some delays with your card. We know it can be frustrating to feel like you’re waiting around. As per the doctor, he got an error message while trying to renew your certificate last February. It says that the patient is not eligible for renewal of certification at this time. We've recently made a follow-up with him and he confirmed that the state portal finally allowed him to submit your certification. Once again, we sincerely apologize for the delay and the inconvenience this has caused you.
CC
Crissa C.
They’re fast ,efficient and helpful.
They’re fast ,effective and helpful.
Response from VerihealSep 14, 2023
Thank you so much for your kind words! We're delighted to hear that you had a fantastic experience with our service. We strive to provide the best service possible, and your feedback is greatly appreciated.
MM
Mica M.
Amazing service
Amazing service! Helps you thru the process!
Response from VerihealSep 13, 2023
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team works hard to ensure that every customer receives top-notch service, and your feedback motivates us to continue doing our best. Should you have further questions about the process, please let us know!
DE
Des
Veriheal is my fav it'd in and out…
Veriheal is my fav it'd in and out process im very thankful what I like is we can set up appointments right away and the staff are very helpful thank u for 5 yrs
Response from VerihealSep 1, 2023
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with Veriheal. Your feedback means a lot to us. We look forward to serving you again in the future.
