Venture Van Line is a family-owned moving company dedicated to making the moving process as easy and fun as possible. We understand that moving can be stressful, which is why we strive to provide a service unlike any other. Whether you’re moving locally or long-distance, our team of expert movers is committed to handling your items with care and efficiency.
Venture Van Lines (venturevanlinesmoving.com) has 40 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
venturevanlinesmoving.com
Website
venturevanlinesmoving.com
Category
Moving & Storage
Location
West Palm Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: December 2024.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Couldn’t rate this company more highly. Everything was made easy, from initial communications to packing on the day, and team helped to find our storage container and get in touch with the company we were using when the instructions were not clear. Very fair pricing. 100% recommend.
Response from Venture Van LinesFeb 27, 2024
Wow thank you for this review Todd! Wishing you all the best in your new location!
-Jen
EK
Elly K.
Horrible communication
Horrible communication, I wouldn’t trust them with a plant let alone a whole move.
AR
Ajwa R.
Scammer
Scammer , fraud this moving company. I had a disappointing experience with Venture Van Lines LLC. The quoted amount significantly differed from what they charged on the pickup day. This lack of transparency raises concerns about their pricing practices, making it difficult to trust their services.
They gave estimates 2700$ ,
when truck driver show up he gave me 7500$. And will asked you advanced payment for booking which is non refundable . I never faced such a big scam in my life .
Response from Venture Van LinesMar 5, 2024
We appreciate your feedback, though we’re disheartened to hear about your concerns. We’d like to clarify that our pricing reflects the accurate inventory, and any adjustments are based on additional items added to the move. Transparency is our priority, and we’re here to address any specific issues you may have encountered. Please reach out to us directly so we can resolve this matter together.
BH
Behnam H.
The Fraud and Scam company
The Fraud and Scam company. They do not want to pay my refund and do not answer calls/emails. This company should not be exist legally.
KS
Karen S.
I make multiple moves a year.
I am leaving this review as a person that moves around the country a lot. I recently moved back on June 1st with Everest Relocation. Left them a review as well and would have used them again however this move was very last minute and unfortunately they did not have any availability. So I contacted a few other companies and decided on Venture Van Lines. Not because they were my cheapest quote (I’ve made that mistake before) but because the rep Larry Cooper was very knowledgeable about the industry. Keep in mind I move sometimes twice a year. This is my second move this year. So I am very familiar with the way things work. So I asked Larry questions trying to catch him up in a lie because unlike most people I research my moving company before I contact them. During my research I came across this site and seen all these reviews saying “Venture is a scam” “Beware these people are nothing but scammers”. So I took it upon myself to get my own experience. Larry answered every question honestly. So I have to say my experience with Venture is far different from the majority I see here. The hidden fees are not so much hidden. It clearly breaks down any additional fees that could possibly arise on move day. Just like many of the others my quote also increased. It also states that the quote is just an estimate. I understood exactly what I was signing and had expectations of my estimate increasing a bit as it has every single time I have moved. Is it unfortunate that I had to pay more yes. Is it Ventures fault? No. Is it Larry’s fault? No. Is it my fault? No. There is no sure fire way to get a 100% accurate quote over the phone. Anyone moving should understand that. If you are going to be doing a long distance move you should prepare yourself for additional expenses. Not only did I require more space than quoted I wasn’t finished packing. Do I expect the movers to pack my belongings for free no. Am I happy that I had to pay more than I was ESTIMATED? Of course not. But that doesn’t rectify screaming scam, scam, scam. I would definitely use this company again. I kinda got carried away but if you’ve made it this far Venture is a great company to work with. Trust me when I tell you there are far worse companies out there. I’ve been a victim of a scam company and Venture is not one of them.
Response from Venture Van LinesFeb 15, 2024
Thank you for this feedback Karen. We strive to provide our customers with honest quotes. But yes sometimes with moving it’s extremely hard to get it down to the exact dollar but usually we do come close. Fees such as stairs, long carry or adding in inventory do come with certain moves and unless our customers answer everything honestly this could cause some price adjustments on site. Again, thank you kindly for this review and enjoy your new home!
DS
Donald S.
Used venture Van lines last month was…
Used venture Van lines last month was quoted 1600$ then after the movers took my furniture hostage they increased the bill to 3000 $ I am 65 and on disability and could not get a response for the discrepancy. They sent a taj Cohen moving to my house went 1400$ over I would be happy to get my 600$ deposit back
CC
Cynthia C.
They are a bunch of scammers
Do not use this company. They are a fraud and hold your items hostage if you don’t give them more than agreed from the contract. Horrible DO NOT USE them. They went through another company called Federal moving and Storage that took our stuff because we didn’t Zelle him money to his personal account. We were going to pay with card to the company but he wanted us to have no tracking. They are a scam and a fraud.
RS
Razmin S.
terrible experience
I had the absolute misfortune of dealing with Venture Van Lines LLC during my recent move, and I must say, it was nothing short of a nightmare. If I could give them a negative rating, I would.
First off, I made the decision to rent a truck and drive myself to save money on the move. However, I thought it wouldn't hurt to get a few quotes from moving companies, just to explore my options. That's when my ordeal with Venture Van Lines began.
Charlie from Venture Van Lines LLC called me, and he was incredibly persuasive. He assured me that their quoted price was final and wouldn't increase, despite my reservations about hidden fees. He even tried to convince me that their terrible reviews were for a different branch, and he showed me a website that apparently had no complaints about them whatsoever. Charlie's offer was $500 more than what it would have cost me to do it myself, but his smooth talking got the better of me.
I provided them with all the details about the items I needed to move, including pictures of some of them. Two days before they were set to arrive, Jack, another representative from the same company, called me claiming that I had more items than initially disclosed, and I needed to pay an additional $500 immediately. Frustrated and stressed, I reluctantly paid up.
But the real nightmare began when the truck finally arrived. They insisted on an additional $3,000 on top of what I had already paid, claiming that I had even more items than they initially thought. At this point, I had no choice but to pay up since it was the day I needed to vacate my house.
To make matters worse, the company was aware that I wouldn't have my new home for at least four more days, but they loaded my belongings onto the truck anyway. When I explained this to them, they simply hung up on me. On the day they were supposed to arrive at my new home, I tried calling to get an estimate of their arrival time, but they ignored my calls. The company even claimed they couldn't locate the driver and that his phone was off.
It took a grueling 10 days for them to finally get back to me and deliver my belongings. And to add insult to injury, many of my items arrived damaged. Plates were shattered, drawers were broken, and glasses were reduced to shards.
Venture Van Lines LLC is a company that operates with deceit and dishonesty at its core. Their promises of a fair price and reliability are nothing but empty words. Stay far away from this company if you value your sanity and your belongings. My move with them was a costly, infuriating disaster that I wouldn't wish upon my worst enemy.
Answer to your reply:
While I appreciate your effort to clarify the situation, I must express my continued concern regarding the significant discrepancy between the initial quote and the final charges. Despite my efforts to provide detailed information, including the estimated sizes, quantities of cabinets, and photographs of my items, the final price was adjusted multiple times, ultimately doubling from the last quoted amount.
This experience has left me questioning the transparency and professionalism of your quoting process. I believe there was ample information available to provide a more accurate estimate from the outset.
Response from Venture Van LinesFeb 12, 2024
Thank you for your feedback. We strive for transparency with customers when we give quotes. After revieing your moving documents there were many discrepancies with the items given to your agent vs the items being moved the day of pickup. When more items are added on the day of pickup this generally raises the price of the move. If you have further questions, we would like to speak with you. Please feel free to give our office a call anytime you are free. Thank you in advance.