vendoo.coReviews of vendoo.co

Horrible customer service. I canceled my subscription, but they continued charging me afterward. When I contacted support, they refused to issue a refund despite the service no longer being used. Billing practices like this feel deceptive, and I would not recommend this company. There are far better cross-listing tools available with transparent billing and responsive support. If I could give less than one star, I would.

support is impossible to contact. EVERYTHING is behind a paywall. I want to cancel my new subscription already!

I have been using Vendoo since approximately September 2024. The software is easy to use and generally, the support is ok. However, it is BUGGY! I cannot tell you the number of times that I have sold something more than once. It feels like every month, there is a new issue. This month was no exception in that Vinted updated their sizing. 3/4 weeks later and though all that was actually needed, was a remap of sizes, it's still not fixed on Vendoo. So if I list something as a size 16, it will list on Vinted as a size 20 (I think, offhand). I was told a few days ago that the issue was fixed and that all should be good. It wasn't fixed at all! I then had to prove to support that I had been told this. Provided a screen print and all I got in response was Oh.... No apology. And barely an acknowledgement. This also in turn meant that had it actually worked, EVERY SINGLE item with a female size on, would have to be redone! Which also brings back the fact that the software is basically working against Vinted rules. To clarify. It is against the rules to relist and item unless there is a major change to it. However, because of the way that Vinted works, if you want to change absolutely anything on a listing, then the only way to do so, is to end and relist it! This will end up in WARNINGS from Vinted. Which in turn can lead to the LOSS OF YOUR VINTED ACCOUNT! Be warned, this can and DOES happen. I had the final nail in the coffin today where they decided to cancel my account due to none payment. Without going into all the details, suffice it to say, that there was money in the account, they have taken money, but apparently it's for last month, which was actually paused! And now they expect me to prove it to them. They are not interested in actually keeping the customer, just the MONEY! Cowboys is the word that sums it all up. They only good thing about this, is it's cheap. I'd rather pay twice as much for something reliable.

canceled my subscription, but they continued to charge me anyway. When I opened my account to see what was going on I saw I had been resubscribed. I messaged customer service and they initially refused a refund. Eventually after a few hours of arguing, they issued a refund. At no point did they apologize or admit fault and the entire time they seems annoyed. Huge pain in the ass. Shady company, do not give them your credit card info.

I signed up for Vendoo expecting a reliable crosslisting platform — what I got instead was misleading information, technical frustration, and an unacceptable level of accountability from the company. Within minutes of subscribing, their own AI support system (the chatbot that greets new users) informed me that there was a known issue with eBay importing that Vendoo was “working to fix.” That’s critical information any seller deserves to know before paying for a subscription. Based on that response — presented as an official company message — I continued to use the platform, assuming they were being transparent and fixing the issue. Later, a human support agent (Carlos) contradicted that message entirely, saying there were no known issues and that the chatbot had been wrong. In other words, I was misled by the company’s own system during my first paid session. Even after acknowledging that misinformation occurred, Vendoo refused to issue a refund, hiding behind “policy” and claiming it wasn’t a “marketing misrepresentation.” That’s not just poor support — it’s deceptive practice. Their system gave false technical statements, their agent admitted it was incorrect, and they still kept my money. I also deleted my account immediately — I never keep my listings or personal data on platforms I can’t trust — yet they used that as an excuse to deny a refund, saying I couldn’t provide a Vendoo ID for proof. That’s circular and unethical. If you value transparency, honesty, or respect for your time and money, do yourself a favor and stay far away from Vendoo. Their refund policy exists to protect them, not their users. Their chatbot misinformation and refusal to take responsibility is, in my experience, the definition of a deceptive and untrustworthy service. There are far better and more transparent alternatives (like Vendoo’s competitors who actually own their errors and issue refunds). I would never recommend this service to any seller, especially one running a real business. Summary: Misleading onboarding information. Conflicting answers between AI and staff. Refusal to refund even after admitting misinformation. Poor accountability and deflection under “policy.” If you’re serious about your business, skip Vendoo. It’s simply not worth the risk.

Vendoo has been a very disappointing experience for my business. Their platform failed to automatically detect sales across my accounts, which caused serious issues with my eBay seller performance. Instead of resolving the problem, I was told I needed to manually provide a list of everything their system missed—completely defeating the purpose of paying for automation. The site also never fully loaded my Mercari listings, making cross-listing unreliable. Considering the high subscription cost, the value simply isn’t there. For small business owners, these kinds of failures can damage credibility and sales. ⚠️ I cannot recommend Vendoo. Their service is unreliable, customer support is unhelpful, and the platform is overpriced for what it delivers.

Vendoo does not stand behind their own offer below. I selected the remind me later when going to cancel my account and they are wanting me to provide them with what day I did that. Considering my mom was just on hospice and passed away, this is the last thing on my mind. And as a technology company, they should have that info. I shouldn’t have to fight for a refund when I wasn’t notified according to their offer. They charged me and are not providing me with a refund after I contacted them the same day I was charged. I switched to crosslist and now Vendoo has lost a customer for life.

I tried vendoo hoping it would actually make things easier but it’s just been one problem after another. The auto-delist feature barely works and I ended up double-selling items because it didn’t remove them. That’s a HUGE red flag for any serious reseller. Mercari is basically always broken… sometimes listings don’t go through at all, other times they just vanish. The interface is super clunky, really slow, and full of random glitches. Things that should take a minute end up taking forever because you’re constantly fixing errors. Honestly it feels outdated compared to other tools out there. And the support? WORST IVE EVER SEEN. Most of the time you either get brushed off or some copy/paste response that doesn’t actually solve anything. It really seems like they don’t care as long as you keep paying the subscription. THESE GUYS ARE IN IT FOR THE MONEY ONLY. Instead of saving me time,Vendoo created MORE work and cost me sales. I wouldn’t recommend it at all — there are way better alternatives that actually deliver what they promise.