VelosneakersVelo Sneakers is the pulse of the pavement. We don’t just sell shoes; we fuel the urban hustle. Born from an obsession with motion and aesthetics, we curate high-heat footwear for those who refuse to stand still. Authentic. Bold. Unapologetic.
Velosneakers (velosneakers.com) has 13 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Showing 9 reviews with 1 star · Clear filters
Mark L.
Note that company responses to these reviews are generic AI. This company is a scam. Product does not always arrive, and when it does, it is counterfeit. They even charge bank cards to a shell company in a different state. Save your time and money: shop at legitimate sites.
CAROL M.
We ordered $150 shoes over a week ago. Velo sent email stating shoes shipped with a tracking number. The USPS tracking number turned out to be an empty shell. USPS has never received the package. Velo hasn’t responded to several emails. Our 4 phone calls to their number never connected. If we could give them zero stars, we surely would. Buyer beware!
Response from VelosneakersOct 16, 2026
We're truly sorry to hear about your experience. We understand how frustrating it must be to pay $150 for shoes, receive a shipping notification without any tracking progress, and then have difficulty reaching our team. We sincerely apologize for the lack of communication and the inconvenience this has caused. We'd like the opportunity to look into your order and check the shipping status. Could you please share your order number or the email address used at checkout? We'll review the information and investigate what happened with your shipment. We understand that we've fallen short of your expectations, and we're sorry for the frustration you've experienced.
Carlos C.
don't buy from this website it's just a scam, I ordered a pair of shoes 3 months ago and I tried to reach out to them but I got no response.
Response from VelosneakersOct 15, 2026
We're truly sorry that you've been waiting for your shoes for three months and haven't received a response to your messages. We understand how frustrating and disappointing this experience must be, and we sincerely apologize for the lack of communication. We'd like the opportunity to look into your order and find out what happened. Could you please share your order number or the email address you used when placing the order? We'll review the details and help clarify the situation. We're sorry that we've let you down, and we appreciate the chance to investigate your concerns.
Sandra H.
Scam site. Never received shoes. It’s been 3 weeks
Response from VelosneakersOct 15, 2026
We're very sorry to hear that your shoes haven't arrived after three weeks. We understand how frustrating and concerning this delay must be, and we sincerely apologize for the inconvenience. We'd like to look into your order and check the latest shipping information. Could you please share your order number or the email address used at the checkout? We'll review the details and help clarify what happened to your package. Thank you for giving us the ooportunity to look into this.
Gabor
My daughter find the website. I should have done my due diligence but because the price was almost the same as the real Nike shoe i didn't. This particular item was not available anywhere. It took 3 weeks to get it. The tracking was useless it just showed up. The sizes were way off. I took photos of the box and shoe ran it through online and came back not authentic. I asked for refund and they wanted to send me a new pair with a right size supposedly and have me pay $40 and keep the shoe. This is a typical practice items from China. I would not recommend it especially you pay retail price.
Response from VelosneakersOct 15, 2026
We're truly sorry to hear about your experience. We understand how disappointing it must be to wait three weeks for your order, receive a pair that doesn't fit as expected, and have concerns about the shoes' authenticity and the tracking information. We take your concerns seriously and would appreciate the opportunity to review this properly. Could you please send us the photos you took of the shoes and the box, along with your order number if available? This will help us investigate the issues you've described and determine the appropriate next steps. We sincerely apologize for the frustration and inconvenience this has caused. Thank you for bringing these concerns to our attention.
Samantha
I never received the shoes I ordered and was given a fake tracking number. When I tracked it through USPS, it showed as delivered to a different location. When tracked through the company’s website, it displayed misleading and inconsistent information. The website also lists a store in San Mateo that doesn’t appear to exist, and no one answers the phone. Even the area code doesn’t match any California area code. Do not order from this site. I only wish there had been more reviews available here before I bought from them.
Response from VelosneakersOct 15, 2026
We're truly sorry to hear that you never received your shoes and that the tracking information and communication have left you feeling misled. We understand how frustrating and disappointing this experience must be. We take your concerns seriously and would like the opportunity to investigate what happened with your order, including the delivery location shown by USPS and the inconsistent tracking updates. Could you please share your order number or the email address used to place the order? If possible, please also send us a screenshot of the USPS tracking result showing the delivery information. This will help us review the case more accurately and determine the appropriate next steps. We sincerely apologize for the inconvenience and appreciate the opportunity to look into this matter.
Roashawnda W.
SCAMMMM SCAMMMM SCAMMMM DONT WALK RUN. THEY TOOK MY MONEY NEVER RECEIVED ITEM AND THEY GIVE FAKE TRACKING.
Response from VelosneakersOct 14, 2026
We're sorry to hear how frustrated you are about your order. We understand how upsetting it is to pay for an item and feel that you haven't received the product or the shipping information you expected. We take your concerns seriously and would appreciate the opportunity to investigate what happened. Could you please share your order number so we can locate your purchase and review the tracking information? We sincerely apologize for the frustration this experience has caused. We would like the chance to look into your case and provide with a clear update.
B L.
I hate leaving negative reviews, but after my experience, I feel it’s warranted. I placed Order #VLS-84897 on July 23. At the time of purchase, the stated timeline was a 3-day processing/shipping window, followed by 8 to 11 days for delivery. While I understand the estimated delivery window has not completely passed, my frustration isn’t with the shipping time. It’s with the complete lack of communication. Over the last two days, I have reached out 10 to 12 times through multiple channels, including phone, email, and Facebook Messenger. I have simply been asking for an update, a shipment confirmation, or a tracking number. Despite all of those attempts, I have not received a single response. A quick reply acknowledging my order or letting me know where things stand would have gone a long way. Instead, I’ve been completely ignored. Customer service is just as important as the product itself, and unfortunately, this experience has been extremely disappointing. I sincerely hope someone from Velo Sneakers reaches out to resolve this because no customer should have to make this many attempts just to receive a basic update on an order.
Response from VelosneakersOct 14, 2026
Thank you for taking time to share experience with us. First and foremost, we're truly sorry that you've had to reach out so many times without receiving a response. We completely understand your frustration, and you're absolutely right that you deserve clear communication and timely updates about your order. We apologize for the lack of communication regarding order #VLS-84897. Even when an order is still within its estimated delivery window, we understand how important it is to receive confirmation and know what's happening. You shouldn't have to contact us repeatedly just to get a basic update. We take your feedback seriously and sincerely regret that we've fallen short of your expectations. We would like the opportunity to look into your order and provide you with a proper update. Thank you for bringing this to our attention and for giving us the opportunity to address your concerns. We appreciate your patience and hope we can restore your confidence in our service.