Vein Clinics of AmericaReviews of veinclinics.com

Very con vail surgery been done, but I am not happy, till my problem is there, it did not help me at all, swollen still there, and night time clamping every often,

Rude and unprofessional. The surgeon is pompous and arrogant.

My experience was pleasant.

I wish they had a zero star because that is what I d give them !! worse customer service at all times !! the calling center is even worse !! the location they have in Tintin falls NJ is disgusting !! rude receptionist and The physician is rude and is very bad at giving full information, to her patients are just dollars and that's it. They give miss guided information, zero communication skills, overall such a bad business, total waste of time, energy and money. They would make it so inconvenient for you in soooo many ways. I took a day off from work and drove a 1.5 to get to the clinic where they told me they did not retrieve my approval yet. WHere matter of fact it was approved but I had to waist 3 hrs at the clinic until things were resolved then I started my session. the next appointment they tell me there are are other issues where they only inform of that the day of my appointment, I​ just waisted a day off from work to hear that. They are so disorganized and messy, I m just so mad with them, do not recommend them at all !!!

First time visit. Music was so loud I had to wait outside the door and move several feet away. Even then I could hear their boom box. An inconsiderate disco environment.

I contacted Vein Clinics of America after seeing a commercial on tv. I had left my cell phone number and email address and received an email back confirming that they received my request and someone will be in contact with me. I answered the email and through several messages back and forth, someone, who I thought was from the company, scheduled my appointment and then asked for my personal information. Luckily I was at work and couldn’t answer the email right away. No more than an hour later I received a call from VCA. In speaking to the representative he said he didn’t know anything about the emails nor did they have an appointment scheduled for me. This raised a red flag for me. The person on the phone asked for my information as well and I said I prefer not to give him any information over the phone nor in emails and I would do it all at the doctors office. He said he understood and then put me into a three way conversation with the appointment person. We had a hard time hearing each other due to the excessive noise and laughter in their background. She asked me for my personal information and I declined. She said to give her my phone number because if the doctor doesn’t show up they can call me to reschedule. I told her that this isn’t acceptable practice and that there should be another doctor that would cover the patients. She said that doctors have emergencies and that there are natural disasters that may happen and they need to reach me in these instances. I understand emergencies but they still should have doctors oncall covering other doctors Incase of such emergencies. She had a quite a rude tone and attitude when I said that I needed to take the day off of work to come and if they cancel on me I lose a days pay. I asked her again if they had other doctors to cover or there was only one? Rude answers and time again. I felt this was another red flag so I told her that I am cancelling my appointment. She and the other rep on the line thought I hung up and they began to say nasty and negative things about me. I chimed in, to their surprise and let them know what I thought of them and how negatively they represented their company. If I could give them less then a star I would.

I went several weeks without hearing from anyone about when my procedure would be, then when I called them today I was told to come back in 3-6 months to have another scan done then I would be scheduled for my procedure, not at all happy with my experience and I WILL NOT be back

It was not the experience I expected. I was led to believe that my vein issues would be resolved. I saw before and after pictures on commercials and there but if they were to display me, the results would be worse after. I paid a lot of out of pocket money that insurance did not cover but the results never got better only worse with bruising. I discontinued my appts and left feeling ripped off. I would not recommend Vein Clinics of America to anyone, not even my worse enemy. Once they called me for a return visit and I told them how I felt my experience was. They then said they would tell the doctor and did I want a follow up call directly from the doctor. I said yes but as expected this never happened. The rating should have been a zero instead of a 1 star.