Veil CosmeticsReviews of veilcosmetics.com

I’ve still not received my order. I have received a free gift with no concealer that I actually ordered. Have contacted customer service and heard nothing. Super disappointing service.

I ordered two products totaling $84 and after initial order I never heard anything on my order or delivery for two weeks. I attempted to call your customer service line BUT THERE IS NO CUSTOMER SERVICE PHONE NUMBER WHICH IS RIDICULOUS SO I HAD TO EMAIL INSTEAD. 2 days later I got a response about some bs regarding a new shipment plant or something and order would be shipped out soon. But it wasn’t until a week later then when I got it it only had one of the two items in the package that I had already paid for! So I had to email AGAIN AND GET ANOTHER RIDICULOUS EXCUSE AS I ASKED FOR A REFUND FOR YET ANOTHER MISTAKE ON VEIL’s part. I will not order from you again. Terrible customer service and process you have!

Hasn’t arrived which means this is yet another company I’ll have to spend tim chasing and complaining to. Also didn’t respond to my contact from question on the website.

Love this product

Haven’t received order

I cannot live without this product! It glides on so smoothly and doesn't cake and blends perfectly with my olive skin colour (medium N3), it stays put throughout the day. I have used this product going on 8 years now. I now live in Germany and have always had this shipped from a company in England but they no longer stock this so have had to go direct to the company. Now I just have to order a bit earlier because it takes longer to ship from the USA and I have to pay import duty but it's well worth it. I have tried a number of other brands to try and keep costs down but have found nothing on paar with this.

Would have been 5* only my package never moved for nearly a week and then messsged them, once I did they sorted it out and my parcel arrived within a couple of days. I do love this product and at the moment it’s not available in the U.K anymore, do shipping is quite expensive.

I use the Veil Sunset foundation and usually purchase from an online store in the UK (I live in Australia). I absolutely love this foundation. Unfortunately it was unavailable from my usual store, so I searched the company. I placed an order then was advised issue with international shipping. They promptly refunded me. A few weeks later my original order arrived at no cost. I was so surprised! I sent a heartfelt thank you to the Veil team. Can’t get better service than that! I think I might keep ordering directly now. Many thanks team.