Vegas Ghosts Reviews | Read Customer Reviews of vegasghosts.com

Vegas Ghosts Reviews | Read Customer Reviews of vegasghosts.com

Vegas Ghosts reviews

Showing 3 reviews with 3 stars · Clear filters

Caroline C.
Apr 16, 2024
It was an ok time
It was an ok time Not very ghostly or scary- The guide was nice and informative it was just so so
Response from Vegas GhostsMay 10, 2024
Hi Caroline, we're sorry to hear that you only had an average experience on your tour--we are known for providing excellent service to all of our guests, so it's disappointing that you felt this was not the case for you. We sincerely hope you're able to join us for another tour in the next city you visit so that we can show you the kind of experience we are known for.
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Irene
Feb 2, 2024
Helpful but Unprofessional
The staff were helpful in helping me find the meeting location, the history was interesting and the ghost stories were chilling, but my host was only on her fifth performance and was reading off note cards. She didn't do a bad job considering but I thought it was unprofessional on part of the company to send a host who wasn't off book.
Response from Vegas GhostsFeb 6, 2024
Hello, we're sorry this was not a 5-star experience for you. We were able to look into your booking and according to our records, you left high ratings for us at the time of your tour! It's unfortunate to see that you have changed your mind. While we know that every guide has to start somewhere, we expect them to be prepared and present themselves professionally by their fifth tour. Thank you for this feedback--we hope you're able to join us for another tour in the future.
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Tyler
Jan 24, 2024
Ghosts tour
I just would have liked a little more content.
Response from Vegas GhostsJan 24, 2024
Hi Tyler, we're sorry to hear this was not a 5-star experience for you. We were able to look into your booking, and you had previously given us high ratings about your experience. We'd love to know why you changed your mind--please reach out to [email protected] with anything else you'd like to share about your experience. We'd love the chance to make this up to you.
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