VegasbuilderReviews of vegasbuilder.com

I AM ABSOLUTELY AT MY ENDS WITH THIS CASINO AND WILL BE SPREADING IT IN ALL THE GROUPS IM IN TO CEASE PLAY HERE. In the beginning I had no issues I have redeemed 2-3 times before this one i am going to talk about and have had no issues and got them within 10 mins or so. I have spent a lot of money on this site since signing up on Sept 3rd so this is beyond frustrating. 5 days ago I hit a large amount ($9,000) I went to redeem my winnings and I expected it to take a few days but this long with absolutely no communication except for all the run arounds and lies I keep getting from the in game chat. Im told something different every single time I reach out. I've been told a least 5 times that my request has been escalated and I would be hearing from someone soon. Then last night the lady told me she marked my request high priority and the management team would be in contact with me very soon. We'll here we are 7 hours later and I still havent heard a word. I understand having to go through extra security steps and measures when winning a large amount but for this to take 5 days with repeated lies from chat and no returned emails is just absurd to me. Then I get agents that will literally end the chat on me when they respond and dont let me respond back to ask another question. They are rude. I can promise you I will not be putting anymore money on here with the amount of runaround I have gotten with trhing to get my money im rightfully owed. There is way to many other sites that I can play and spend my monry and know that when I hit that redeem button my money will be in my acct before I can even look at it weather it be $100 or $9000. You guys falsely advertise and i feel need turned into the gamers commission because you are jusy trying to take people's money but not pay out what people win RIGHTFULLY. I ALSO have an issue where when I redeem I type in my debit card info but then it says im trying to redeem to a bank account which isnt true I shouldnt even have a bank account on my account to my knowledge. Im at my ends....I dont usually write bad reviews but yall are playing with my money and livelihood now and I dont play about thag.

Great game selection, good welcome bonus and referral bonus! Love the live support and instant redemption! 😍

It's easy to deposit and withdraw and the fun

Great redemption time and collection of games

easy to use and reliable to redeem. love the game selection

Great games and fast payouts

Vegas Builder casino is an awesome gaming experience! The slots are fair and give you plenty of action. The redemption process is by far the fastest on the internet back by a 1 hour promise or 100 free spins. Check it out and register now!

I signed up yesterday and was promised a daily wheel spin with my account and an extra spin with my first package. I purchased my first package but did not get either wheel spin. I reached out to customer support in chat and all they said was it will reset at midnight and to try tomorrow. I emailed support and this is their reply that still does not adress my first daily nor my free one for buying my first package. "Hi, We sincerely apologize for the inconvenience and understand your concern regarding the missing wheel spins. We appreciate your patience and the opportunity to clarify this for you. Please note that Daily Wheel spins are added to accounts daily. We kindly ask you to allow some time for them to appear in your account. Thank you for your understanding. We appreciate you being a valued customer and are happy to assist with any further questions. Best regards, VB Team " Don't waste your money on this site!!!!