VAVAReviews of vava.com

I ordered two of the SSD touch external hard drives. Encryption depends on a VAVA application. Howeover once Mac OSX update to Monterey the app stopped recognizing both SSD's. They said there were working on fixing that (in November, 2021). They finally acknowledged they had not intention of updating the application. They also made clear they would not honor their warranty (both SSD's were still under extended warranty coverage). Dead end product.

Extremely bad experience to buy from Vava Cars Pakistan, totally misguided by Arman manager at the customer excellence center, and Mohsin Zaidi from the sales department. I called the customer helpline many times they did even let me reach the senior officer.

Echoing what everyone else has previously stated but I have NOTHING good or positive to say about this pathetic company. Split screen baby monitor barely made it a year and their “customer service” is zero help. Such a waste of money.

Do not buy this company‘s product purchased the double camera monitor from Amazon which stated one year to 18 month warranty from the manufacture I have just gone through a week of arguing through Amazon back-and-forth with Vava with Vava stating it’s Amazon ‘s responsibility to fix it Amazon stating no it’s not we don’t even have a contract with them anymore and their supervisors basically say the same thing they cannot replace the monitor the monitor is a few months old it goes blank it will not charge the stand pops off and won’t maintain the weight of the monitor and apparently this is a problem that this company has extensively yet the manufacture will not replace their defective product. The company literally does not stand behind their own product that they manufacture. Buy anything else do not buy from this company they are a disgraceful business selling defective baby products. When I asked to speak to a manager or to obtain a corporate number and told that they don’t have any managers and they don’t have a corporate number.

Vava baby monitor - If I could give 0 stars, I would. We brought our camera through Australia Amazon due to the site only being available in America and Canada. We received our camera, and straight from opening, the camera had issues with connection. We tried to resolve this ourselves by doing factory resets, etc. Unfortunately, these didn't work. Suddenly, our screen then started blacking out at different times and just not working. This is when we reached out to vava, and they told us to factory reset. We followed their instructions, and they did not help. We advised them of this, and we were told it was our badluck pretty much. They offered a discount code to buy another which doesn't even work in our country... Therefore, pointless. I am so disappointed in customer service and the product. I would not recommend buying tjis product.

This camera is good but terrible when it comes to connection. I bought my camera a year ago and it’s completely trash; it connects to my Wi-Fi and then tells me that there’s no internet connection. The camera keeps disconnection and it’s very hard to reconnect it or it doesn’t reconnect at all. I’ve tried to reach out to costumer service but they haven’t been much help at all. If I had a choice before I bought this camera I would’ve never gotten it.

Bought a VAVA dashcam exactly 3 years ago and it just died! Out of warranty but 3 years is a very short life for an expensive dashcam! They just wash their hands of it, totally uninterested. I would warn everybody against purchasing one of their products. They are rubbish quality and the company offers zero customer service!

All previous reviews are true. Purchased a baby monitor, still haven’t received and the tracking number provided has no available shipping date. Customer service is poor and keep giving the same, “these are difficult times so shipping is delayed,” response. Have ordered many products from different companies since November and have had no shipping problems. I would recommend staying away from this company.