Vast.aiReviews of vast.ai

scam website. always throttles your download speed to get more money out of you and never refunds it, many instances break or don't work and you're of course charged and not refunded. Customer support don't do anything they're useless - complete scam I will never be using this website again.

machine down randomly, without any notice. all data can be lost at any time!!!

Best platform for LLM training at low cost! Thanks!

Nick, as a chat assistant, shines with his exceptional knowledge and approachable style. He provides precise, thoughtful responses promptly, making complex topics easily understandable. His friendly demeanor and expertise make every interaction both helpful and enjoyable.

Incredible support people there. Super fast support responses. I had a hiccup with my first GPU instance there but they guided me in the right direction and stayed with me until I had a proper instance running. I love the service already.

Worst service and support I have ever had renting anything ever. That’s weird given how often I rent stuff. They will blame you or accuse you of things just to avoid refunding you. Getting a refund nearly impossible. A second account was opened but in my name and using the same details. Being technically uneducated i thought that would resolve matters. We also wanted to determine if issues would be resolved if a different account was used.i also wanted wanted evidence as they delete messages once chat ends and so I didn’t get much by way of snap shots. I have some that show their conduct merely wanted more. But the same issues persisted and more so I know several people who have had similar experiences based in other countries, in their hundreds. None of them have complained, many have simply changed service but I did not because such services are hard to find in Europe. With regards to Vast.ai I approached them for technical support on many occasions but they refused to help. Their responses consistently were the machine is ok, or you should chose a verified machine. Yet most, if not all my machines were varified. When 70 pounds was offered, i accepted it because they told me that no refunds were available and that’s the maximum they are allowed to give me. Their machines would stop working for a significant part of the night and day and yet they would charge me. I would destroy them virtually to avoid storage charges which never stopped, even when their machines were not working. For the entire term. They will never admit wrong doing and instead will blame you as a customer just because they want to keep your money, at any cost. This experience is not mine alone, it is the experience of many. There are people in their discord raising these concerns. I am getting testimonials from people who have had similar experiences with them. I will be ready for them. They are not acting in good faith. The product or service is not fit for purpose and is certainly not as described. And yet they have kept my money. That’s not honest. Blaming me is silly. They also kept taking money from my bank account long after i reduced the threshold to zero. Their explanation was that their system had just been updated. I had to block them with my bank. This too made opening an account necessary. My experience was unpleasant and didn’t want a repeat. I also didn’t want them to tartget me through their chats. They had already demonstrated a determination to blame a customer for their incompetent service. Their service is not fit for purpose nor as described. I am the one who even told them the other account is mine by seeking their help. No restrictions exist that I can’t have another account. I used my name and the same address, albeit I was getting help. Nobody was trying to hide. The fraud allegation is a smoke screen to hide the fact that my bank is asking them to disprove my claims. They can win this if they show that I am lying. They know that I am not. Not an honest bunch. I have 2 accounts and not multiple. Making it seem like I have ten. No refund offered they now claim? How can that be lawful or right, when you offered a defective service. They will keep your money even if their machines don’t work and I am the one committing fraud? Make that make sense to me. I am not disputing all charges, I spent thousands there. Merely a few that didn’t work. They have just posted my personal information here, namely my emails. This business is vile, and criminal. Was just in their discord and there are other people there raising the same concerns. Trust pilot has found that they posted personal information about me. They have deleted their post. But will reply to defend nonsense and dishonest conduct. Simply put, don’t charge me for providing a defective service. Subscription merely means I had your services for a fee. They didn’t work, but you charged me for that period. I disputed nearly all but not all, and rightly so. I will update this when the process is over. Been attacked by them for the last 2 hours. None stop.

FloatScale.com launched its AI Data Center and soon needed to fill capacity quickly. Vast.ai has the best expertise in this. As early adopters we don't seek perfection just mutual understanding. Vast.ai support helped us out within minutes. You can't get that anywhere else. The world is changing for the better and companies like ours are set to accelerate things together. Thank you!

quick support response