VARON Oxygen Concentrator Reviews | Read Customer Reviews of varoninc.com

VARON Oxygen ConcentratorReviews of varoninc.com

3.6284 reviews
Tools & Equipment
300 LENORA ST, SEATTLE, Washington

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VARON Oxygen Concentrator

About VARON Oxygen Concentrator

This is the VARON Oxygen Concentrator Online Store We are the official and the only website which represents VARON. Our brand is founded in 2021. Adhering to the concept of providing practical and preferential oxygen concentrators for more people with hypoxia, the brand continues to optimize products and has been committed to internationalizing our products and passing our ideas to the world. At present, VARON's main product is an oxygen concentrator, which is sold in many countries/regions including the United States. We are also looking for global cooperation, any potential partners can contact us.

VARON Oxygen Concentrator (varoninc.com) has 284 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: varoninc.com
Website: varoninc.com
Category: Tools & Equipment
Location: SEATTLE, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 23% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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VARON Oxygen Concentrator reviews

Showing 78 reviews with 1 star · Clear filters

Xavier S.
Oct 2, 2026
With the concentrator I can’t travel by airplane and the business doesn’t want to return the money.
With the concentrador o can’t travel by airplane.
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John R T.
Sep 30, 2026
Terrible customer service
Terrible customer service. I tried to order replacement filters and caps on line but both of my credit cards were declined. I called customer service and they advised that parts can only be ordered on line and to call my bank to authorize accepting the charges. BS, I have never had to call my bank to accept charges. Apparently a untrustworthy company.
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Anne R P.
Sep 22, 2026
The official VARON Warranty Page states…
The official VARON Warranty Page states a 1-year limited warranty. While the policy notes that "accessories are excluded," a rechargeable battery required to operate a portable medical device is a core component, not a consumer accessory. Furthermore, a "1-month" limitation is not disclosed anywhere for the battery.
Response from VARON Oxygen ConcentratorSep 24, 2026
Hi, Thank you for your feedback. We understand your concern regarding battery warranty coverage. As batteries and other accessories are consumable components that naturally wear over time and may be affected by usage conditions, they have separate warranty coverage from the main device. However, we do review each case individually and provide support, including replacement or refund assistance when applicable under normal use conditions. We appreciate your feedback and will continue improving the clarity of our warranty information. VARON Customer Support Team
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lillian M.
Sep 2, 2026
Compré un concentradorpequeño NO SIRVE!!
Compré un concentrador portátil para viajar en avión debido a problemas de desaturación. No dice en ningún sitio que no tienen licencia para usarlo en el avión. Más allá de eso, el equipo es totalmente inútil. No sirve de nada. He intentado devolverlo ya por varios días, pero insisten en que me lo quede o lo revenda cuando les digo que NO SIRVE! Cuidado por favor con estos vendedores
Response from VARON Oxygen ConcentratorSep 10, 2026
Hola, Lamentamos mucho conocer su experiencia y entendemos su frustración. Nos gustaría aclarar que los requisitos para utilizar concentradores de oxígeno durante los viajes en avión pueden variar según las políticas de cada aerolínea y las regulaciones aplicables. Siempre recomendamos a nuestros clientes confirmar los requisitos de aceptación directamente con la aerolínea antes de viajar. También lamentamos saber que tuvo dificultades durante el proceso de devolución. Nuestro objetivo es siempre ayudar a nuestros clientes y encontrar una solución adecuada. Nos gustaría tener la oportunidad de revisar su caso y ayudarle a resolver esta situación. Por favor, no dude en ponerse en contacto con nosotros proporcionando la información de su pedido, y nuestro equipo de soporte estará encantado de ayudarle. Atentamente, Equipo de Soporte VARON
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Bill S.
Aug 23, 2026
Impossible to get a refund
Customer service makes it impossible to return and get a refund. They just throw up road blocks. Definitely not a reputable company.
Response from VARON Oxygen ConcentratorAug 24, 2026
Hi, We're sorry to hear about your frustrating experience with our return process. We always aim to provide a smooth and helpful customer service experience. We'd appreciate the opportunity to review your case and assist further. Please contact us at [email protected] with your order details, and our team will be happy to look into it. Thank you for your feedback.
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Ray L.
Aug 22, 2026
DO NOT BUY!
DO NOT BUY!! I have 2 of there machines. The first one only worked for 7 hours. I bought another bigger model until I could get info on repairs for the first one. After over a year of trying to get my machines repaired there is no support from Varon. They will not service them unless they are under warranty and you have the original order number. They will not repair and they will not help you find anyone that services these machines. They have no problem flooding my email to buy another one. They have 0 support for maintenence and repairs unless under warranty..
Response from VARON Oxygen ConcentratorAug 24, 2026
Hi, We're sorry to hear about your frustration and understand your concerns regarding product support. We always aim to provide reliable products and helpful after-sales service. While warranty and repair assistance require order verification and product information, we do provide support and will do our best to help identify available solutions. Please reach out to us at [email protected] with your order details and serial numbers so our team can review your case and assist further. We appreciate the opportunity to address your concerns.
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Donna W.
Aug 17, 2026
WILL NOT HONOR THEIR RETURN POLICY FOR THEIR MISTAKE
Purchased 4 nebulizer masks per pictured item on their website. They substituted the items for another style and my elderly mother cannot use the substituted items. Items are still sealed but they refuse to return. Will not order from them again
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Phillip F.
Aug 7, 2026
Pure Scam! Completely broken product.
Chinese company at all costs! I ordered a Portable Oxygen Concentrator (POC), but the machine arrived completely dead and does not work at all. This is a medical device, and selling non-functional equipment is extremely dangerous and fraudulent. Total scam, do not waste your money!
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