varlascooter.comReviews of varlascooter.com

Firstly, with no update info, the delivery was delayed almost a month. Secondly, FedEx, contrary to popular opinion, made the delivery point virtually inaccessible—they will not store given the lithium battery and the scooter was bandied around to different locations. I requested the scooter be returned—I have yet to receive a follow-up with this company nor a credit for the scooter. Friends, find a different scooter with a reliable company that cares about your dollars. It sure ain’t this one.

I haven't received my rotors. My autistic child depends on this. Where are the brake rotors???

The worst build scooter ever eagle one real dump never will touch again. Complete overall junk battery failure after two years. Company will not replace . Lousy customer service Company does not stand behind there shitty product .

The brakes are awful broke the first day

I bought this scooter early August 2024, I still have not been able to use it. The company needs quality control guidelines in place that work. Tire that doesn’t hold air, new tire/wheel/motor assembly that vibrates, now I am waiting on another new wheel assembly. All this warranty work requires labor, that I have to do, what sense does that make? And I have yet to receive a single torque specification on any not and bolt. Just a bunch of silent videos that are terribly filmed

my first scooter on day stop working the next varla pro was great fun but one day i have a flat tires so replacing the tires was really hard anding i have to pay a lot money to fix the back tires now varla is sitting at home

I ordered a motor with a tire. You sent me a tire only and charged me $150. I’ll be calling customer service. And if that doesn’t work i will dispute it with my bank because it was the wrong item and not as listed

I purchased a Varla Commuter series and after the first few weeks started experiencing a throttle that sticks. I reached out to their support email and they did not respond.