varlascooter.comReviews of varlascooter.com

No muss, No Fuss. There wasn't anything to go wrong, so they couldn't really show off how they would respond to a problem.

It's a good scooter company but had an issue when I first got my scooter out of the box. I aired up the tires. I noticed the front tire went flat when I got to work. So I ran through some soapy water to check any holes but there weren't any. So I was thinking 🤔 maybe the company put the seal on wrong so I bought new ones to replace them. But overall I was emailing Sylvia the customer service department (CSD). And she was a great person, very responsive and respectful! 😊

a. Website is easy to navigate. b. Contact information is available is the need arises to contact Varla Scooter. c. Drop down menus are clear and concise and take the end user to the respective content. d. Under the help center tab, it would be nice to have a title (Scooter repair/replacement procedures), then links to repair/replacement procedures for parts/components for each of the 5 scooters offered by Varlar.

The scooter came on excellent condition. Also performs well. Everything is good. Over all a great purchase.

Yeah great scooter

I received my Eagle One V2.0 about a month ago. After about 10 miles the front hydraulic brake sprang a leak rendering the scooter un-rideable. I was unable to correct the problem and contacted support. They were very helpful and sent the replacement part needed via Fed-X air. I replaced the brake lever assembly in about 15 minutes and was back in business. I couldn't give a 5 star purchase experience because of the breakdown, but the after sales support was 5 star. I own several e-bikes and this scooter is my go to mode now for fun and local (3-5 miles) transportation. I am 73 years old and this thing is a HOOT.