Pamela B.
I use to order with them all the time
I use to order with them all the time. I never shopped with no other vape company. I would always get my orders in a timely manner. Well NO MORE! I made an order Sept 2 it was 180.00 order. I kept looking for a tracking number and there was none made. Weeks go by and nothing. I sent several messages with no response. Then a package shows up from then that I didn’t have to sign for. Which was a month and a half later. Not all of my items was there! Missing juice .. missing 6 boxes of coils and a couple of other things. I reached out with a message and took photos right away.. no response again.. I kept sending messages.. then I get a message that they are having issues with their computer system.. so I waited again . Sent a message again.. then I get this response. Your package was shipped and received. No ! I did not receive everything in that package that I didn’t have to sign for.. btw they charge you for a shipping signature!! So I know this is how they are going to get away with ripping me off my items and money ! Approx 100.00 bucks.. So DO Not order from them! They use to be a great company. But not now! Thank you ! I’m going to update my review now.. they did refund my money after a while.. I did try them again and my order got here very fast with no issues. I have been ordering again from them a lot and had no issues at all! Fast shipping now. I hope they keep up the good work! I will give them 5 stars now!!!!