john
SCAM COMPANY
This company charges you about 30$ shipping for a tiny package that will cost them 3-5$ at most to ship. Especially in the same state. But yet when they get the package back as a return, they do not refund you any of that. had very high hopes to order a lot of things from them. Complete scam. DO NOT USE THIS COMPANY!!!!!!
Response from Vapor AuthorityJul 29, 2024
Hi "John" Vape mail is tough these days with all of the regulations. I understand your frustration. But, let's be truthful here - Domestic shipping with mandated adult signature is maximum $11.98 - we don't make a dime of profit from shipping and we actually absorb any excess cost for our beloved customers. $3-$5 sadly wouldn't even cover the adult signature fee alone. unfortunately, every vape retailer has been forced to now add signature to the shipping label. We do recommend planning ahead so that you or another adult is home at the time of delivery to sign for the package. Keep an eye on tracking updates and perhaps don't place an order when you know you'll be away on vacation for the next week or so. We also suggest considering delivery to your workplace where there will always be some adult available to sign during business hours. All vape retailers are dealing with the same hardships that come as a result of over regulation and the enforcement of impractical rules. Sorry for any inconvenience that this experience has caused. Best, VA mgmt


