Vapor AuthorityReviews of vaporauthority.com

I have absolutely no complaints they have been so good to me as they are with all their customers any issue I did have they were very quick and I mean within minutes to contact me and help resolve my issue they are absolutely amazing

I have been Vaping for more than 10 years. When I found out about SMOK pods I decided to try it out. I purchased a Scar - P5. I called SMOK and complained that the website did not mention that the battery was sold separately. They refunded the shipping cost. I am very pleased with the Scar, and the company.

Placed an order March 19th. Was instructed to download and install the "Route" app to track my order. I wasted time doing this. After 6 days there was no packaged being delivered. I reached out via email and got a response from Adam S. who informs me that risk factor analysis cancelled my order. I responded asking what that was about and what I needed to do in order to place my order and got no response. It would have been nice to get a notification that my order was cancelled and why. I am 49 yrs old. I've been ordering from vape companies for many years. I have never met one that wasn't happy to fill orders until this. Waste of time.

Although, they didn't have my vape juice in stock Cameron was able to work with me to get a replacement for my order and get out to me quickly. Thanks Cam!! Would definitely recommend vapor authority for all your vape supply needs.

Simply the very best !They have everything you need ! Quick and simple ordering , fast delivery! Great first experience , they will be my one stop shop moving forward !

I always have a positive experience working with Vapor Authority. I receive personalized assistance whenever needed. Outstanding customer service with outstanding communication. Any particular need you might have, they are there to help you. Honestly a rarity when ordering on line. Top notch. Must Check them out.

Over the past few weeks I've placed several orders here - shipping was always super fast, despite what I imagine being a much higher than normal order volume (upcoming vape mail ban/PACT act). Everything I ordered arrived in excellent condition. The reason I'm leaving this review, though, is that one of my orders contained 2 Innokin MVP5s; they worked great at first, but after a few weeks the first one stopped working intermittently. I contacted Vapor Authority, and Cameron R. was super helpful in answering all of my questions and getting me a return label quickly and easily. The next day, the other one failed as well. I emailed back and Cameron was able to get me a new return label to send both back. I mailed them out late last night and I've already gotten a refund notification - they didn't even wait to receive the mods! In the past I've always ordered vape stuff from whatever site happened to be the cheapest, but from now on I'll always be ordering from Vapor Authority. I expected the returns to be a huge ordeal, but it was so easy. Seriously, Cameron R was great - he often responded in less than 5 minutes (which was great, because I had so many questions that the whole process could have taken weeks).

I ordered a mod kit and spare coils. They enclosed a thank you card as well. Anyone who isn't happy about shipping taking longer than they hoped or expected, should complain directly to USPS,UPS, FedEx etc. Also complain to your local, state and federal government. They are the ones to blame. They are the ones controlling it. They want and plan to ban vaping. Get off your butts and tell your Reps where you stand. Be an adult.