Maddie
They charged me for shipping when it…
They charged me for shipping when it was supposed to be free. I emailed them about it and they replied with "we don't know. We'll get back to you if we figure something out". Still haven't heard back.
Reliable tools for the bold vapor enthusiast - those who need durable portable devices that can perform wherever the trail may lead, and beyond.
Vapium (vapium.com) has 295 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing295 approved reviews, newest moderated first
Maddie
They charged me for shipping when it was supposed to be free. I emailed them about it and they replied with "we don't know. We'll get back to you if we figure something out". Still haven't heard back.
Brian J.
Love the Summit+. Best grab n' go vape I have used. It's not scared of the elements. Small form factor makes it easy to carry and use. Better vapor quality and production than the Pax2. Excellent customer service. Not just the best I have encountered in this industry, but the best of any company I have dealt with. These folks care about their products and customers. Very easy to recommend Vapium.
LG
Was introduced to Vapium's Summit on a camping trip this year. I've tried several vaporizers for dry herbs over the years and the Summit has become my new favorite. It is simple to use, and powerful. The vapor is cool & rich with good flavor. There is not a long wait time until use, which is nice. I do a lot of outdoor sports and like that the unit looks stylish, yet is durable enough not to break if accidentally dropped. It is water resistant and easy to hold & load on the go. Cleaning the unit is also very easy. No parts to lose! You can also charge the Summit in the outdoors with a solar phone charger. Other cool features - Summit comes with its own stir tool, stored on the side of the unit. No more hunting for twigs or toothpicks! The Bluetooth /app feature I've not used much, but adds a bit of tech interactivity to the experience, controlling the temperature, session time, etc. The temperature controls are accurate and easy to scroll thru, even with gloves on! The Summit gives a little vibration when its ready to use and will auto shut off after no use for several minutes. Stylish yet durable, efficient & affordable, Vapium's Summit will be on the packing list for my next adventures!
Michael
I tried to order a USB recharger to replace one that was damaged. They charged my card on 2/7/2018. It was supposed to arrive in 3-5 days. it is now 2/15 and it is still not here. I sent a message 2 days ago and still haven't heard back. Pretty crappy service considering they charged $19 for shipping and handling.
Garrett
Of all the products Ive used, this is the most difficult and least effecient Ive come across. My opinion is to stay far away from this product.
Mike
Indicated product was available and was told after purchase that it was not. Paid extra $60 for express shipping. Sat on “live” chat for almost an hour waiting for customer service to assist. They never showed up. I sent an email inquiring and never received a response. Not happy.
Great R.
My only complain would be the website. It takes a while to load, crashes, hard to navigate not user friendly otherwise love their products great quality. thank you.
Connor
an awesome product!