Joe H.
This company is a ripoff,
This company is a ripoff, WARNING DO NOT BUY FROM THESE THIEVES they were ok for some time but have changed and are now the WORST EVER
Vapebargains is listed under Smoking & Tobacco.
Vapebargains (vapebargains.com) has 20 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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20 approved reviews, newest moderated first
Joe H.
This company is a ripoff, WARNING DO NOT BUY FROM THESE THIEVES they were ok for some time but have changed and are now the WORST EVER
Josh H.
I placed a very large international order a while ago only for USPS to stop shipping to my country. After weeks of back and forth with them outright lying to me they finally agreed to a refund. But apparently they were too incompetent to process it to my credit card so I lost >40USD on fees to have it wired to my account. And when it finally came through? They had left off the 90USD I had paid for postage. Apparently USPS hadn't refunded them. But the USPS website clearly stated they would refund all packages sent to my country. So I lost $130 to these scammers. Don't trust them with your money.
Drake S.
DO NOT ORDER FROM THEM, first of all, it asks for id verification, ok thars fine, then after payment i received an email regarding order cancellation, reason is FRAUD, contacted their support, sent them my id and mastercard picture, all they said is they use a 3rd party company to detect frauds and they cant do anything about that, so, i need to wait for days to get my refund!
HC
It has been over a month and a half. Still, i have not received my order. I have contacted them. They assured me that they would respond within 24-48 hours. Never got a response. It is starting to seem more and more like a scam.
Customer
Placed order on Feb. 23, 2022. Received email stating that items were shipped on Feb. 24, 2022. It has now been 10 days and still have not received items purchased. CC has been charged. No tracking information or order status update. Need delivery information so I can arrange to sign for it as items require a (paid for) signature. Attempted contacting Vapebargains.com by email multiple times with absolutely no response. Used their Route service to find out where items were and requested refund. No tracking/location info or response. I think I've been scammed. Will be filing complaint with BBB. Steer far away from this online company. DO NOT DO BUSINESS WITH THIS COMPANY!!!
Brett C.
Absolutely no customer service. Ordered on Feb 16 22 and just recieved notice that my order has been returned March 2nd. Buyer beware cause now I'm probably gonna get screwed outta my money too..
Keith T.
Is VapeBargains a scam? No. Is it unreliable, slow, unresponsive and infuriating? Yes, 100%. I last placed an order with this site in late 2020, and as my package was delivered promptly two days later it landed on my list of trustworthy sites. Since then, though, its reliability appears to have degraded enormously. I placed my order Mon Feb 7th 2022. A week later I contacted customer service to ask about my package, but have still yet to receive a reply. It wasn't until Wed Feb 16th that I received shipping confirmation. Once I saw some movement with my order I relaxed a little, but it didn't last long as things once again fell silent until today, Wed Feb 23rd, when my order was finally updated to tell me the package has arrived at a sorting facility. Where? Who knows? Route, the package tracking service used by VapeBargains, still doesn't have details for my package a full 16 days after I placed my order. I have to take it on faith that my package will eventually arrive, and given the lack of communication from VapeBargains faith is in short supply. I don't know what happened to VapeBargains in the last two years. Maybe they're short staffed due to the pandemic, or maybe they changed to a worse but cheaper shipping service, but judging by the number of poor reviews this isn't just a one off. Guys, you need to get better at communication. I'm willing to wait quite some time for a package, especially when shipping is free and especially at a time when supply chains are stressed, but when you give your customers radio silence for more than two weeks you begin to look like scammers. I won't be using VapeBargains again. I certainly won't be recommending them. Update: I just received this at 4:40AM, Feb 24th 2022: "In Transit Package left sort facility to regional carrier. Please allow 5-7 business days once package has left the sort facility to arrive at final mile carrier for next scan." It has now been 17 days since I placed my order, and my package is still in the early stages of its journey toward me. This is not a professional business worthy of your trust and money. This is the sort of performance I'd expect from a bad eBay seller. Final update: my package arrived on Feb 25th, the day after I received the last message. It took me a while to update as I had to have it forwarded from my US shipping address to my home overseas, but the order was fulfilled correctly.
Linda C.
I'm in literally the same boat as everyone else. I've been a long time customer and my last order is still waiting to be received. I did manage to get a response to my emails, but the responses weren't helpful and were just more excuses about whatever horrible carrier they're using to ship. My last email was asking for the order to be cancelled and my money to be refunded. If I can't be provided an actual estimated time of arrival for my items that is reasonable or a refund, I'll be filing a claim with my bank on Monday. I could have ordered from countless other sites and received my items already. This company is no longer legitimate.