Vance Manufacturing Reviews | Read Customer Reviews of vancemfg.com

Vance Manufacturing Reviews | Read Customer Reviews of vancemfg.com

Vance Manufacturing reviews

160 approved reviews, newest moderated first

john C.
Jan 23, 2023
Awesome from start to finish
Fast shipping, great customer service answering questions before purchase. Everything went together as planned. Quality product. Couldn't be happier!!
Report
Zane S.
Jan 9, 2023
The BEST! You won’t be disappointed!
Vance Kick & Jack: A durable and superior product that increases the performance of your vessel while extending the life of your outboard. I will always will use this product on my rigs! #VANCEYOURVESSEL
Report
Thomas L.
Dec 17, 2022
Could not be happier with my jack plate…
Could not be happier with my jack plate from Vance MFG. Great product and outstanding service
Report
Clay J.
Dec 5, 2022
Package did not arrive
UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising review accordingly. Paid for expedited delivery on 12/2. As of today 12/5. Was never delivered. Need another sent. USPS tracking has no updates on status or expected date. Want another part overnighted through a private service like UPS.
Response from Vance ManufacturingDec 6, 2022
Hi Clay, we are sorry to hear about the delay of your shipment. We shipped your order through the service you requested, carriers are slower and delayed this time of year due to Christmas. USPS does not guarantee their shipment times for their priority mail service also. We contacted USPS and they informed us your item is in shipment, they are just backlogged and things are moving slowly. We will continue to monitor your situation and act accordingly with USPS.
Report
Kristoffer
Nov 15, 2022
Great quality
Great quality
Report
Christopher M.
Oct 21, 2022
Fast efficient delivery and we'll made…
Fast efficient delivery and we'll made product.
Report
Brian
Oct 12, 2022
Fast service
I have not install the product yet. Website was easy to use and the product shipped and got to me very quick. I was surprised
Report
Croft G.
Oct 10, 2022
Well built product, zero instructions
Would of given 5 stars but there was zero install instructions with my jack plate. Got it installed after a couple of hours and disassembly of the jack plate, great quality product!
Response from Vance ManufacturingOct 11, 2022
Hi Croft! We apologize your product's instructions we're not in your box. We can send you a copy via email if you'd like or they are listed on our website to view/download if you'd like.
Report