Vance ManufacturingReviews of vancemfg.com

Love y’all’s products always fast shipping. But I just had to buy a part that was way over priced.

Product was shipped timely, well wrapped and appears to be very high quality. I am giving this only three stars for two reasons. First, Mr. Vance did not reply to my emails regarding general and somewhat technical questions after our first conversation. Second, the transom reinforcement plate was drilled incorrectly and it took quite a bit of time to undo the complications related to discovering this after trying to mate it up to the transom several times. I assumed the holes had been drilled out on a jig with BIA standard hole locations. You know what happens when you assume things. This caused a couple of extra hours to the process - primarily because it meant passing the plate through the back seat several times, navigating around wiring and plumbing. Regardless, I would buy products from this company again. The manual jack plate i bought enabled me to raise the height of my motor to where it needs to be and with only a 3 inch setback, and the operation of the manual jack plate is smooth.

I needed 4 inches of lift for my outboard and with the jack plate at full lift, my motor is still 2 inches too low

I sent a question about a product I bought via the message option on my purchase and have not gotten any response.

Got my 4” fixed setback plates and they looked used. Had scratches and scraps. But they got here fast

A couple things were frustrating, my jack plate was shipped out with missing parts, no installation instructions, and the shipped email notification was misleading. The email states " (#8290) was shipped via UPS, UPS® Ground on 9/12/2023". The only thing that occurred on that day was a shipping label was created and and for some reason it wasn't actually picked up until "SEPTEMBER 13 - 3:56 PM". Additionally the product was sold as an 5" setback, but doesn't give any indication that by selecting a 2 or 3 inch clamping board thickness this increases the setback. Pucks or a different option would be much better suited vs adding more heavy starboard and additional setback unless a customer needed that.