naila M.
Do not buy..
Do not buy... If you are going to buy a piece... Think twice if you don't want to loose your money. It's color fades quickly. The stones cone off. They will give you the excuse that sterling silver is delicate and the stones fall. To send it to your local jeweller. They do not take responsibility for their poor product
Response from VANCAROSep 17, 2020
Hi naila, I'm so sorry about this problem. Please kindly know your order is out of the 3-month warranty, which is indicated on our website. Generally speaking, the ring has been knocked by external forces, such as knocking something hard, or falling to the ground, caused the problem, please understand that it does not belong to the quality problem. In addition, we have offered solutions to help, unfortunately, we did not make you 100% satisfied. If you need any further assistance, please feel free to contact us, we will reply to you within 1 working day. Thanks a lot for your understanding and time. Elsa Best regards! [email protected]