ValuePetSupplies Reviews | Read Customer Reviews of valuepetsupplies.com

ValuePetSupplies Reviews | Read Customer Reviews of valuepetsupplies.com

ValuePetSupplies reviews

Showing 30 reviews with 2 stars · Clear filters

LAURA
Mar 18, 2022
I bought the yak sticks but I never…
I bought the yak sticks but I never said a count just 10 lbs..but they were very inconsistent in size..some were thin so I didn't want those with my large breed ..but very costly treats.
Response from ValuePetSuppliesMar 18, 2022
Hello Laura, Thank you for leaving feedback. We are sorry to hear, that the yak cheese isn't as expected. A member of our customer service team is reaching out to further assist you. Thank you for shopping with us at Value Pet Supplies.
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Garbggrl
Mar 13, 2022
The delivery got delayed twice so I had…
The delivery got delayed twice so I had to purchase doggie diapers elsewhere.
Response from ValuePetSuppliesMar 14, 2022
Hello Traci, Thank you for leaving feedback! I'm so sorry to hear that there were delivery delays with FedEx. A member of our customer service team will reach out to further assist you. Thank you, for shopping with us at Value Pet Supplies.
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Jessica M.
Jan 2, 2022
Unhappy with purchase
I have been ordering from you guys for a long time and I have always been very happy. Thos is last order I got was not up to par. The bully sticks were so skinny. I emailed a complaint and never got a response. I have not opened the bags yet, as I was hoping for a partial refund. Please let me know how to proceed. I can return the bully sticks if necessary. Nothing opened or used yet.
Response from ValuePetSuppliesJan 3, 2022
Hi Jessica Thank you for leaving us a review. I wanted to apologize that the bullies are as you expected. A CS member is reaching out to further assist you. Thank you for shopping with us at Value Pet Supplies!
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Robert M.
Dec 10, 2021
Unbelievable price increase compared to…
Unbelievable price increase compared to last order.Will start looking at different options
Response from ValuePetSuppliesDec 10, 2021
Hi Robert, Thank you for leaving us feedback! I wanted to apologize for the inconvenience, and let you know that a CS representative will be reaching out to further assist you. Thank you for shopping with us at Value Pet Supplies!
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Michael S.
Nov 22, 2021
Supposed to get a cheese food sample…
Supposed to get a cheese food sample with the puppy pads but never came. Order service great and shipping with also great
Response from ValuePetSuppliesNov 22, 2021
Hi Michael, Thank you for leaving feedback! A member of our customer service team will be reaching out to further assist you. Thank you for shopping with us at Value Pet Supplies!
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Stephan P.
Nov 11, 2021
This was my first order so I'm only…
This was my first order so I'm only going to rate two..delivered on time my dogs kinda liked them... So hopefully buy 5 order your rate will be a 5
Response from ValuePetSuppliesNov 12, 2021
Hi Stephan, Thank you for the feedback. Our customer service team is available seven days a week, and they would be happy to help find the perfect treat for your dogs. Thank you for shopping with us at Value Pet Supplies!
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Cindy W.
Nov 5, 2021
I’m not sure what the change is with…
I’m not sure what the change is with the Moo Ears but they are awful. I’ve had the best luck with ordering from you for months. This batch is bad!!!!
Response from ValuePetSuppliesNov 8, 2021
Hi Cindy, Thank you for leaving feedback, and I apologize for the inconvenience. A member of our customer service team will reach out to further assist you. Thank you for shopping with us at Value Pet Supplies.
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Rebecca W.
Oct 12, 2021
Ordered 50 bully sticks only got 25
Ordered 50 bully sticks only got 25. E-mailed you and did eventually received the other 25, but what a hassle.
Response from ValuePetSuppliesOct 12, 2021
Hi Rebecca, Thank you for leaving feedback! We apologize for the inconvenience, but are pleased to know your bullies arrived. We hope your fur babes enjoy them, and thank you for shopping with us at Value Pet Supplies!
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