customer
Valon does not use the correct address from prior servicers.
Valon Mortgage changed the address from the last servicer, such that mail never made it to my address.

Valon Mortgage is a mortgage service provider focused on making homeownership more flexible, transparent, and financially beneficial for you. Whether you’re purchasing a new property, refinancing your current mortgage, or looking to access cash from your home’s equity, Valon helps you secure competitive rates tailored to your goals.One of Valon’s biggest advantages is how it combines lending and servicing into one seamless experience. That means once you have a loan, you can easily manage everything in one place—from making payments to tracking your balance and understanding your options. You’re not left in the dark or dealing with multiple companies—everything is designed to be simple and easy to navigate.If you’re looking to refinance, Valon makes it straightforward to explore better rates or adjust your loan terms as your financial situation changes. You may be able to lower your monthly payment, pay off your loan faster, or tap into your home equity for major expenses like renovations or debt consolidation. Because Valon already services your loan, the process is faster and more convenient.Overall, Valon Mortgage is designed to give you more control, better rates, and a smoother path to making the most of your home investment—without the typical complexity of traditional mortgage providers.
Valon Mortgage (valon.com) has 260 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
260 approved reviews, newest moderated first
customer
Valon Mortgage changed the address from the last servicer, such that mail never made it to my address.
James L.
Valon regularly takes up to two weeks to cash my checks. In under a year I had 2 separate tax issues, first one Valon overpaid, second one underpaid. In response to my detailed emails, Valon sends a form letter that doesn't address the specific problem.
Nick W.
Blah blah blah did great with the blah blah blah. Made the blah blah blah better than the previous blah blah blah
janeth E.
Than you ; Javier ; for you excellent and professionalism and integrity I appreciate you help ; very much
Luke
They were knowledgeable, kind, and quick!
Ali M.
User friendly. Easy to access.
Amber V.
I wish I could I cancel this company. My morgage is constantly being sold and this company now makes my withdrawals the 1st of month. My tenants don’t pay until at least the third or fourth and I told them to change the withdrawal date but now they just keep charging me $20 insufficient funds when that account is only for my tenants money. It’s exhausting and not OK They charged me a no funds account when they withdrew from the wrong account. I’ve asked to change the withdrawal date multiple times they won’t do it. Nightmare
Brett G.
Valon has been awesome (and easy!) to work with. Whether it was our HELOC or shifting payments to bi-weekly, it has been smooth with everything. Couldn't recommend them more!