Valhalla VitalityReviews of valhallavitality.com

First off, I’d like to say I’ve been using Valhalla Vitality for almost two years now. Up until about 6 months ago, they were great. My past three orders have had issues. The first, the pharmacy “never got it”, and after 10 days I checked in, to which that’s what they told me. I then had to wait additional time to get my order. The second order I paid for expedited processing, but it still took forever. This recent order, same thing. It’s now going on 10 days (they approved my order 5 whole days after I placed it) and when I reached out, they said they’d get back to me in 24 business hours. Which is 3 whole days. For someone paying extra for expedited processing and continually not receiving their order any earlier than usual, this is terrible business practice. What’s worse, is having to wait 3 business days to hear back. This will most likely be my last order with them. Disappointed. * Update. It’s now been 3 business days since I inquired about my order (they told me they’d get back to me in 3 business days) that’s now been pending 10 business days. (I paid for expedited shipping). Customer service said they’ll “look into my concern, and get back to me during business hours”. WORST CUSTOMER SERVICE!! * 2nd Update* They finally answered my text and refunded my expedited shipping cost, but did not answer where my order is. I've now had to reach out a 4th time to inquire about my order. It seems they answer the positive reviews on here, but make no effort to reach out to the customers that post negative experiences. That should tell you something.

Twice I have ordered tirzepatide from Valhalla Vitality. The first time I orders and paid for 60 mg. Instead I only got 20 mg! I didn’t realize it immediately, until I was running out of the 20 mg that I didn’t realize was only that amount. I reached out to them and they insisted I got the right amount. Doubting myself, I went ahead and ordered another 40 mg. Just now received my order and AGAIN, I received only 20 mg!!! I’m furious, as I have paid for a total of 100 mg and have only received 40mg!!! If not corrected by sending me the right amount or refunding me for 60 mg I didn’t receive, I will file a suit!

I placed an order and had my medical consult with a provider who was great. The prescription was processed and I was told it could take up to 2 weeks, so I was patient. 2 weeks came and went, and I asked to find out the pharmacy. Called the pharmacy directly and found out Valhalla had cancelled my order more than a week ago and never let me know or refunded my large purchase price. I have emailed and texted and received zero response and was forced to dispute the charge with my credit card company. [10/31/2024] I've heard back from customer service and appears my order has been resubmitted and I've also received some additional reward points. The pharmacy reports that I should receive my order early next week, and if so, I will be very pleased with the rectification (other than having to discover the issue on my own).

You can tell they have no control on the product they sell and ship. They cancel orders giving some lame excuse. Then when you place it again, the medicine comes from another pharmacy, then one day before shipping they cancel again. It's a scam, they use your money to shop around for medicine. Save yourself a headache and there are much more serious companies out there.

I ordered a product from them but I did not feel confident in their ability to deliver due to unstable market at the time. I requested a refund and was told it was processed and sent to my bank on the 11th. My bank has received nothing at this point and all attempts to contact Valhalla about this are met with crappy AI text messages that have no clue what is going on. there is also no phone number to call!!! It would be great if they had a human option to talk to someone because I’m starting to feel like I got scammed!!

I ordered my medication on OCT 10, and I’m still waiting for it. Order number 159687. What is going on?

On October 12, 2024, I was a first time customer who paid for a consult and my card was immediately, fraudulently used. My bank opened a special investigation because they were suspicious of how and where the card was attempted to be used - near Valhalla's location and for online purchases and Door dash orders in "the same area as Valhalla" according to the fraud specialist at my bank. Come to find out, this credit card compromise was happening to dozens of people in the weeks prior to my purchasing the consult. I had already placed an order for product when my bank called and the full scope of fraud (and their suspicions) were revealed. I immediately asked for a refund and received an email on October 13, 2024 confirming a refund to my card. I was told it would take 5 to 7 business days for it to post. Well, here we are, 14 days after I was promised a refund and my card is not reflecting one. Valhalla's customer service is ABYSSMAL - it is conducted mainly through text and some email - and when there is an urgent situation such as fraudulent activity on a card you used to purchase from them - waiting around for someone to respond to a text is not peak customer service. I reached out to "leadership" - whatever that is - and my experience was poor, once again. Two times I have received communications from this "leadership" person, they have been rude, defensive, and unhelpful. If I were you, I'd stay away from Valhalla Vitality. Not only is your card and personal info unsafe (based on my own experience and from the dozens and dozens of people discussing it on Reddit), but you won't get the help - or the refund - they promise to provide. I highly recommend searching other review places first - not just Trust Pilot - to see a truer picture of the business you're dealing with.

Had a telephone consultation yesterday and it was positive and informative. I was approved for some Wellness Therapy products but was unable to gain access to purchase any products. I texted all phone numbers affiliated with company and each response was to text another one of their numbers. I paid $89 dollars for the consultation. I could have talked to a complete stranger on Facebook for free.