Valhalla VitalityReviews of valhallavitality.com

I am very disappointed with my recent experience. I received my medication completely broken, and despite contacting customer service immediately, after more than a week there has been no solution or follow-up. For a product as sensitive and essential as medication, I expected a prompt replacement or at least clear communication. Unfortunately, this lack of support has left me very dissatisfied, and I cannot recommend this service at the moment.

VV lost my package 3 weeks ago. What should be a two day turn around on hormonal medication is now 3 weeks late. They had no issue withdrawing my semi monthly $218. However apparently now the only means of contacting said company is through customer support tickets. My ticket submission was very forward, clear, concise and had all necessary information. The first response to me essentially just asked for a tracking number. They did not bother to read my message passed where i stated the package was lost. Had they actually read my complaint they would have seen i already confirmed with pharmacy hub, the supplier, that the package was indeed lost. Also had they taken the time to thoroughly examine the FEDEX tracking site they would have noticed the exclamation mark between deliveries. My second submission was essentially just repeating myself. Restating i confirmed with oharmacy hub. I also gave them a new address to send to as my business address us closer to a main city. I also requested a confirmation once the replacement shipment is made. The second response was were sorry it looks like your package was lost. DUH. "Well work on a replacement shipment as soon as possible" ​No mention of the afformentioned address change. The ticket was then closed. So I submitted again. I still have yet to receive confirmation of a reshipment, my address change, or anything at all. The ticket was closed AGAIN. Pharmacy hub replied and stated as of 9/22/25 @ 2:40pm they have yet to receive a reshipment order or confirmation. I was told by your employee on Sept 16th that the reshipment order would be sent. Not only is oharmacy hub unaware of this but they also are unaware of my address change. Which means on my 2 day ship order youre not only 3 weeks late, youre 6 days without correction AND THEN YOU CLOSE MY TICKET? hey VALHALLA VITALITY this is my ticket number. #18894 Package lost I submitted my phone number to your rep that keeps closing my ticket. I suggest you call me.

Don’t waste your money ! The prescription wasn’t the “ real deal “ when I asked for a return / refund they told me is no such a thing Poor customer service! First and last I tried this company !

This company has terrible customer service. I tried contacting them a week ago regarding my order tirzepatide how it wasn’t working and still haven’t received a response. Today I scheduled a 9:20 am follow up consultation and never received a call. I wouldn’t do business with this company they are terrible!!

About 2 months ago I made a review of valhallavitality.com giving a great review . Since then that has changed drastically. I have placed 2 orders since July 2 and it has taken a month and several custome support emails each time to receive my order. The first order was lost by FedEx. Even after I supplied proof that the order was lost, Valhalla still stalled and made excuses as to why I haven't received my order. I finally got my order almost a month later. It is turning out to be the same thing with my second order. The second order was placed on July 28 and sent to the pharmacy on July 30. I am still waiting for the pharmacy to ship this order. Even though the promise to ship within 15 days. It is currently August 25. I have contacted Valhalla multiple times and each time it takes a day to respond via email. Each time is is excuses ,no solution. Customer support is only reachable by leaving a message on the website. No one will reach out by phone. No one has offered a way to prevent this with future orders. So I say order at your own risk. Each of my orders were almost $400 this is alot of money to spend for medication you might get. Seriously, Valhallavitality.com do better!!

I dont even know where to begin. First, Valhalla continues to flags low rating reviews so they can be removed from here. This is my 3rd attempt. Everything you read in all 1 to 3 star reviews here are 100% relatable and correct. The service with Valhalla has gone downhill so quickly. The quality of product is no longer any hood, as it is all "watered down" and ineffective. Shipping has become an issue, & getting anything answered or resolved has become really impossible. This company refuses to take accountability. I cant continue working out $400 for a product that is mishandled and also ineffective. I would not recommend this company to anyone else any longer. They have been upsetting and the worst for the past year or more. Do better or close your doors.

Unfortunately, for me this site was very difficult to maneuver. Not user-friendly at all! Had to enter my birth day via tapping multiple times on the year; unable to enter it simply by typing. This happened twice. After I had finally set up an account, I tried to fill out their medical form three times and every time it kicked me off before I could complete it. After all this, I received an email saying I had actually consulted with an MD, and they wanted a review of the doctors services when I had not spoken to or consulted with anybody!! It did give me an option to purchase terzepitide though, but I would not trust this site to send me medication. Other people I know have had success with it, but it's obviously not meant to be for me. Good luck!

I'm a new customer to Valhalla Vitality. A friend suggested I give them a try because of someone on TikTok recommended, although the perosn is now being paid to promote. I've been on their GLP1 for a month now, but I almost feel like it's a placebo in comparison to other compounded GLP1s I've used. It has been a lot of money spent to not have good customer service, as their representatives have been unhelpful & useless. They dont seem very knowledgeable of state laws, or even the products they're selling. It has been impossible to get in touch with a medical professional there, which I'm no longer sure they have available. I won't be purchasing again through Valhalla. I cant get my money back or any type of help from the company. Try at your own risk. Please do your research & don't go by someone being paid to promote their business on social media.