Diana from West V.
Have used Valhalla > than a year but…
Have used Valhalla > than a year but last month has been a nightmare; 10/7 placed order for two 40mg vials Tirz & got a confirmation text saying allow 10 biz days. 3 weeks later no update/no product. Texting/emailing got nowhere so I made consult appt since it seemed only way to reach a live person (that seemed to light a fire). Order finally delivered today but it's only one 20mg vial. Epic fail. I texted @ 4:00 & nearly 4 hrs later still no response. UPDATE AS OF 11/1/2024: Valhalla did respond (by text) the day after I left this review and said they would send me another vial. I was confused on the dosage, which is correct. They did add VIP points to my account to use towards next purchase for their mistake in not sending the 2 vials I ordered.
Response from Valhalla VitalityNov 3, 2024
Hi there, Thank you for updating us on your experience. We sincerely apologize for the issues you faced with your recent order and the communication delays. We appreciate your patience as we worked to resolve the situation. We’re glad to hear that our team reached out to address your concerns and that the VIP points were added to your account as a gesture of goodwill. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to support you! Best, The Valhalla Vitality Team



