Valhalla VitalityYour wellness, your way. Our all-in-one toolkit puts the power of wellness in your hands. Whether you're looking to improve your health, boost your energy, or find balance, Valhalla Vitality is here to support you on your journey.Now enhanced with cutting-edge AI tools, our platform delivers personalized insights and tailored recommendations to help you make informed decisions about your well-being. Our digital platform supports dedicated provider partners and their practices, bringing years of experience and expert guidance to ensure that every step you take is backed by both innovative technology and trusted human expertise.Explore our resources and take charge of your well-being today with a blend of intelligent innovation and personalized care at Valhalla Vitality.
Valhalla Vitality (valhallavitality.com) has 1,331 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Brandon D.
Pricing not in line with other providers. Considerably more expensive.
Response from Valhalla VitalityAug 6, 2024
Thank you for your feedback. We strive to offer high-quality services and value, and we understand that pricing is an important factor. We regularly review our pricing to ensure it reflects the quality and level of care we provide. We appreciate your input and are committed to improving our services.
Nadine R.
Before signing up and booking an appointment with Valhalla Vitality I tried to get information about the average monthly costs. I understand that this depends on the dosage I will need but also know that there are certain protocols that were followed. The information I received was not at all consistent with what I later had to pay. I told customer service about it and they told me the price would be for 20mg of the medication, but when I purchased them, there was no 20mg option at all that I could have chosen. Customer service then started arguing with me repeating the same useless information over and over again. I cannot say anything further, as I have not received my medication yet. The appointment with "my provider" was lame to say the best. She did not sound motivated at all and I barely got my questions answered. So far not what I expected. UPDATE: Why would I reach out again? I have multiple times already…
Response from Valhalla VitalityJul 29, 2024
Thank you for sharing your experience. We’re truly sorry to hear that you encountered these issues. Clear and accurate information is crucial, and it’s disappointing to know we didn’t meet those expectations for you. We take your feedback seriously and will look into why there was a discrepancy in pricing information and why your interaction with customer service fell short. Your experience with the provider is also concerning, and we’ll address this with our team to ensure better, more engaging consultations in the future. In the meantime, please reach out to us directly with any further details or concerns you have. We’re committed to making things right and improving our services.
MaMaJo
I just started VV. 8 days ago with my My first consult which I choose to be over the phone. It took about 5 mins because I am already up to 5mg. I should be in 7.5 but had a health issue. Anyway I finally got a message that my meds are approved and sent to pharmacy and being processed. Now I have to wait another 10 days to be shipped and processed. I go by reviews and they were all good. I never had to wait this long. I got zepbound pen in less time at my local rite aid. I switched to compound due to my insurance not covering my wt loss meds. I realize establishments get overwhelmed. I can only imagine. Then stop with all the advertising especially in FB. I know if doctors are overwhelmed they stop taking new patients. If you can’t keep up with the patient load now. Then stop taking in new patients. I’m not sure if VV doses their meds in 3 month supplies for all meds. My tirz is a 3 month supply. I’m glad I have a little extra to hold me over while I wait. What would have happened if I didn’t have extra to hold me over? I would have been up the creek. Once I have meds in hand I will add to this review. Wish I had a positive review
Response from Valhalla VitalityJul 19, 2024
We apologize for the experience you've had. We're looking into this matter urgently and will reach out to you shortly with a resolution. Thank you for bringing this to our attention. your feedback is always greatly appreciated.
Satisfied C.
Strange experience. They were at times very responsive but at others chaotic. I was told to use one number for customer service and then sent back to another number only to be told to go back to the original number! The ordering didn't make sense. The website didn't make sense. Too many red flags to use them in the end.
Response from Valhalla VitalityJul 17, 2024
We apologize for the experience you've had. Enhancing the user-friendliness of our website is a priority for us, and we are committed to ongoing improvements. Your feedback is valuable to us, and we thank you for bringing this matter to our attention.
Stephen
My order is for meds and b12 injections, I was still charged for both but only received the tirzeptide and no b12. I don’t need the b12 right now since I still have enough but I do expect a refund for the extra product I didn’t get.
Response from Valhalla VitalityJul 3, 2024
We appreciate your feedback. Our customer support team will be reaching out to you with further updates regarding the status of your order. Please note that different items may be filled by different compounding pharmacies and may arrive separately. Thank you for your patience.
megan K.
My overall experience is this company is way too expensive. My husband went with clover meds and did not pay for an exam which you charged $100 for and he is getting a 3ML for $145 a month regardless of dosage adjustments, no cancelation fees, no commitment. The fees for your semaglutide Rx are so much more than the fee that he's paying. I can't even remember why I actually chose to go and do a console with you guys I really regret wasting $100 and my time.
Response from Valhalla VitalityMay 8, 2024
We appreciate your feedback and want to address your concerns about our pricing. At Valhalla Vitality, we understand the importance of transparent pricing and value for money. Our 20mg Semaglutide typically lasts around 16-18 weeks, depending on your starting dose, with supplies included at no extra cost. There are no commitments or hidden fees involved, and you have the flexibility to cancel anytime. We aim to provide comprehensive service, including ongoing support and assistance throughout your treatment journey. We're sorry to hear that you feel our pricing doesn't align with your expectations, especially compared to other options. We strive to offer competitive pricing while maintaining the highest standards of care and service. We understand that everyone's needs are different, and we respect your decision to explore alternative options. Our Customer Support team reached out to you to break down the cost. If you have any further questions or concerns, please don't hesitate to respond. We appreciate your time and feedback, and we wish you all the best on your wellness journey.
Amy C.
Too long to receive medication. No number to the pharmacy is available.
Response from Valhalla VitalitySep 19, 2024
Thank you for your feedback, and we’re sorry to hear about the delays in receiving your medication. We understand how frustrating this can be, and we’re actively working to improve our shipping times. We also appreciate your note about communication, and we’re exploring ways to enhance support options. If you have any immediate concerns, please reach out through our messaging system. We’re here to help! Best, The Valhalla Vitality Team
THOMAS
Your customer service is greatly lacking. Questions are always referred to another text. I needed to speak to a real person on numerous occasions but was never given that opportunity. Your website is not user friendly.
Response from Valhalla VitalityMar 2, 2024
Hi Thomas, We appreciate your feedback as all feedback helps us grow and learn as an organization. The CS team will reach out Monday to resolve what we can. Best, VV Operations
