Valhalla VitalityReviews of valhallavitality.com

I have been waiting since August 12th for my prescription to be mailed after they had marked my order completed and still haven't recieved anything. When I tried to contact customer service about this they told me they didn't have an ability to check on the status of my prescription with the pharmacy they subcontract with. My concern now is that they told me the name of the pharmacy and it appears to have some recently closed store locations. I really hope I recieve my medicine. I can see that someone from Valhallavitality.com responded here. I'm really hoping that I recieve my medicine. Currently I'm just waiting for customer service to get back to me. It's been 2 days since I contacted them now. It's now day 3 and after being told they will look into my prescription and get back to me they are giving me the response they gave me before they made that promise claiming the pharmacy has the prescription and they will give me an email once that prescription has been filled. Here is the exact reply from today. Robert, We can confirm that Partell Pharmacy has received your prescription order and it is currently being processed. Once the pharmacy begins processing your order, we cannot provide live-updates during the standard processing time. The compounding pharmacy is responsible for the rest of the process. Once it is ready to be shipped, you will receive a notification with a tracking number. It will be an email or SMS depending upon the Pharmacy. Here is the previous reply. We are now checking your concern. We will get back to you with the resolution shortly. We appreciate your patience. I'm really frustrated with this company. Final update: Valhalla Vitality was entirely evasive and dishonest every step of the way when I tried to resolve my issue of never having recieved the medication I paid for. I ended up paying 100 dollars for a prescription I cannot get access to to use at a real pharmacy. They told me that my order had been sent to a particular pharmacy and that it was taking a long time because of that pharmacy. I contacted the pharmacy they claimed to have used and that pharmacy had no prescription in my name and the representative stated their turnaround for compounded prescriptions is two days. Do not use this agency. If you want any of the modalities they offer try crossing the border into Mexico have fun and save money and stress at the same time. What they charged me 430+ dollars for on a subscription you can get in Tijuana for 40 dollars without a prescription.

I was given wrong blood test. Doctor and Pharmacist expect me to pay for new consultation and blood test. I wasted time and money. It was not my fault. I should be aptly compensated. I also called and asked for grievance process pharmacist denied me information so did customer service. This is not the first issue I have had. After consultation the doctor is impossible to reach for communication with pharmacist. I am considering a different service. Maybe PeterMD or the like.

Scheduled consult and then tried to cancel wayyyy before consult appointment and they would not respond or give my money back. Everything is automated response system not a person. I would not recommend. People need to to feel they can trust at the very start . I couldn’t even get anyone to reschedule the appointment. Already hard to get the meds and they’re just taking money.

The company has no way to actually talk to a person only text on there time. Prices are higher then need be and everything requires more and more labs even if you already have current labs. Company is clearly money driven better qualify hormone clinics out there. But they have certain meds that others don't so is what it is.

Same here as previously stated. They went AWOL entirely. Over a week processing and no answer for numerous contacts. Unacceptable!

I've been using them for a few months and they have been fine. However, when my last order was submitted it has never moved. It's been stuck at processing for over a week. Even after emailing and messaging I get no answers. Of course they have already charged my card and got their money. I've got one shot left and then will be out which is going to force me to go somewhere else and dispute the charge with my credit card company. It's really a hassle and inconvenience. Communication from their side would be really nice. Edit to add::: they did reach out to me and apologized and said they were "back logged". I have already paid for my script but will end up switching after this.

After 9 days & several messages I still do not have an answer as to why my order hasn’t been sent to pharmacy yet.

So I ordered my first bottle of peptides . On my 7th shot I dropped my bottle on the floor and it broke and lost everything. I took a picture and send it to them . I was told sorry we can’t replace it. I understand it’s expensive but customer service goes a long way. I was very disappointed. I’m replaceable but so are they!