ValerionReviews of valerion.com

I have bought several projectors, a screen and a surround system from Valerion, both through the Kickstarter campaign and through their website. I have had numerous emails with them, regarding shipping and delivery, taxes and technical support. Although they were a bit too optimistic with regards to the delivery times in the Kickstarter campaign, the personal support has been outstanding! They have always responded with clear, insightful and polite answers in a reasonable time (typically 0-2 days). Their products are absolutely excellent, with the best "bang-for-the-bucks" in the business. I changed my mind regarding a electric drop-down screen, and it was absolutely no problem to cancel. I have high trust in Valerion, and will highly recommend to anyone.

I recently purchased the VisionMaster Max from Valerion, and the entire experience has been absolutely excellent from start to finish. Before and during the purchase process, Rika provided incredibly fast, clear, and friendly support. Every question I had was answered promptly and professionally, which made the whole buying process smooth and stress-free. It’s rare these days to receive such attentive and thoughtful customer service, and it really made a difference. As for the product itself, I couldn’t be happier. The VisionMaster Max has exceeded my expectations, and I’m genuinely enjoying using it every day. The image quality and overall experience are fantastic, and it’s clear that a lot of care went into both the product and the customer experience. Thanks to Rika’s outstanding support and Valerion’s great product, this has been a purchase I feel very confident and happy about. Highly recommended!

I received this projector yesterday and tested it immediately on a white wall (image size 180 x 350cm). I was absolutely shocked by the performance: • Outstanding 4K Image: The clarity is pristine. • Vivid Colors: The RGB triple laser produces rich, bright, and lifelike colors. • Impressive Luminosity: The contrast is excellent, even with a small light on in the living room. I am currently waiting for a matte grey 150” screen to arrive, and I can only imagine how much better the contrast will get. Even now, on a plain wall, it is more than enough. Comparing this to my previous beamer (Artlii Energon 2), the difference is night and day. I know they are in different classes, but the jump in quality is massive. I’ve never experienced such satisfaction watching a movie at home—it is way beyond my expectations. Another great surprise is the operation noise. This projector is incredibly silent. You can barely hear it when the room is quiet, and with audio playing, it’s unnoticeable. My old projector was noisy, and I didn't realize how distracting it was until I switched to the Valerion VisionMaster Pro 2. Now, my ears can finally relax and focus on the movie audio! Everything about this unit feels luxurious and trustworthy, from the build quality to the accessories. I definitely recommend this to anyone wanting to step up to the next level of home cinema. Plus, it supports 3D—I can’t wait to get my glasses and test it with Avatar!

I just upgraded from my BenQ W1070 to the Valerion VisionMaster Pro 2 and the difference is impressive. I have a dedicated home theater room and the image quality is excellent. For the price, it's truly outstanding and unrivaled.

I’ve been using this projector for a while now and I’m really pleased with it. The picture quality is clear and sharp, and the setup process was simple. It’s been reliable for regular use, and the overall build quality feels solid. My experience with Valerion has also been positive, with good support from their team. Overall, I’m very satisfied with the product.

Fantastic company, super reliable, precise in shipping, always available to respond and provide support. As for the Vision Master Max projector, it is fantastic, I have never seen quality like this!! We are at incredible levels, a level of contrast and deep blacks of professional quality, not to mention the Thnderbeat sound system... it's like having the cinema at home! Even better! As soon as you connect it, everything is automatically configured very quickly, truly plug and play! The quality is amazing! I have never found such high quality in any other company. I would recommend it to everyone, it was truly a wonderful surprise!

Great support, perfect shipping, and most importantly, great product. Purchased a VisionMaster Max and a number of accessories and it's been outstanding.

The Valerian Max is undoubtedly the most stunning projector out there. It should end up in a Design museum, even better in the hand than the photos can do justice too. I ordered over the Christmas Holiday and while it took a while to get a reply regarding tracking issues. They apologised for the delay - due to higher holiday interest and orders. My initial issue was due to the SHOP APP as it wasn’t updating the tracking information - so I had no idea what was happening. ‘SHOP’ was set to pending until it arrived. I was in a panic. Was it lost or delayed? I had no idea. So for me the SHOP app was useless. Valerion should implement an automated reply email when you contact them, I’mtold this is in the pipeline so fingers crossed. As you currently have no idea if they received your email. This would be very helpful on a customer perspective. If I’d known they had such a high volume of orders and interest I wouldn’t have panicked. Unfortunately the package was damaged in transport. I would have liked the projector box, boxed again for shipping (there’s a trend everywhere now to reduce packing). Personally I don’t like everyone knowing what’s arriving and the damage to the packing almost look too vindictive to be accidental, but the leather box inside took the impact (but did dent). Without the second hard leather case the projector would have been damaged. Shame about the case so I’d prefer more shipping protection even if I’d paid the extra coins. But they were amazing when they replied. Very helpful very apologetic and even offered a price/offer match on one of there later promotions and honoured a coupon that failed to work on ordering. Overall the Projector is stunning even before you turn it on. The projection is stunning quality too. And can’t fault the customer service itself. Just a few technical niggles mostly IT that will be ironed out as they grow. I can see why they get the 5 star review here so if you initially panic like me just know that the SHOP app may not work correctly. And they did get your email. So don’t panic like I did. So adding an auto email and a better tracking system than the SHOP app would help on the consumer side. But they deliver on all aspect’s. No one else is close to the quality and product design (even Apple should be envious )