baseballlvr B.
customer service is out sourced
I ordered 2 epic passes this year for the first time. I realized i put a typo in the address for my husband's and got an email stating they need correct address so they can send pass. I had to call 4 times to get the correct address put into their system. They outsource their customer service to India and the language barrier is too difficult for them to get the right address. VERY frustrating!