VAGupdate Automotive LLCReviews of vagupdate.com

I have contacted these guys to enable lane guidance for my Q8 cruise control. They confirm they can do it and have tried multiple things. My car is European-spec, but they swap and activate multiple things for US specs. So things like Matrix HD are disabled now. They were desperate they say we have to flash zfas but you have to buy a battery charger. I did that, and the car is even in a worse state now. The worst part is, they stopped responding because they actually flashed the wrong file to my car. My car is a pre-facelift 2024 and below and they flash 2025+ and say you can enjoy your car as it's new now. Well, it's even worse than before. So please, guys, be careful. I had booked an appointment with the dealer most probably, it will need a new ZFAS module because of this.

VAGupdate contacted me about a software update for a specific software version available for my car and VIN only to later pull it back when I couldn't install it on my vehicle. They said it was "recalled" and not available. I requested a refund but they denied it. This is very deceptive. VAGupdate contacted me for a specific software, couldn't deliver and will not refund.

Their service for GEKO account is a scam. If the request is not accepted and you get a refund, you will receive the amount minus $250. Does that mean the monthly fee is $100? It doesn't make sense. And they don't even give refunds properly. I had to go to a PayPal dispute to get it. Never use them.

they are scammers , they was very helpful ( by lying ) before you pay , but after take your money they will not response for any of ur msgs return what you steal from people scammers !

first i want to buy an monthly Geko account, i contact vagupdate.com and told them that im outside of the USA is that okey to buy? they said ( Region is not a problem ), so i go to buy the account , and at the lower page they write ( refund if dealer reject the form ) and when you buy the item and download the form ( u can download the form ONLY after you buy the account ) they write ( 250$ nonrefundable if dealer reject) !!!! this is not the only problem, so i get Declined from the dealer after 1 business day so i call the dealer to check the requirements , dealer said ( we accept only if the workshop inside the USA or Canada)!! and i ask the dealer about the nonrefundable fees and he said its 100$ not 250$!!! and need 14 business days to process and answer if the form is accepted or no, my question is , did Vagupdate.com send my form to dealer at all ? how they got declined answer within 24hr and dealer need 14 business days to answer back ? , now they dont answer me at all on website chat and whatsapp :))

Scam site! Bought an infotainment firmware update. Contacted by chat and was promised a newer version. When i recieved the download link the firmware predated the car. When contacting them by chat they seemed helpful at first, telling me that they would contact the dealer when The firmware couldnt be installed. When I notoced that the firmware was at least 4 years old i tried to make a return. They did no longer respond in a timely manner. I initiated a paypal dispute and immediately recieved threats that they would report me to the dealer and revoking the cars warranty on whatsapp. Paypal was not helpful. Beware, they will take your money and run.

Please report them to FTC. They are scam site. They order parts from AliExpress, claiming it is coming from their wharehouse. You can buy most of the stuff they sell from AliExpress for cheaper.

Blocked by the scumbags as I caught them red handed selling aliexpress (damaged) parts. I’ve managed to stop more than a dozen people from forums I’m in fir falling for the scam, which it is 100%