VAGupdate Automotive LLCReviews of vagupdate.com

The scammer company never ever do not try to buying anything they only took the money first and the programme or the cd they send is not working for any survive they took it 120 $ from me and the programme is not working around 5-6 months I sent a email they do not answer 🤥🤥🤥🤥😤

I purchased a software update for a Japanese import golf mk7, the update didn't worked, they told me to purchase a cable to connect the car to the laptop in order for them to update the software with remote control. After I purchased the cable and contacted customer support, they replied with 3 text messages in 3 hours, No help was provided. I contacted them the next day, nobody bothered to answer, I sent them multiple emails, and messages to customer support. Not a single reply from them. 2 and half months past, and they never tried to contact me about the software that I PAID 110 EUROS, AND THERE IS NO OPTION TO ASK FOR A REFUND. JUST STAY AWAY FROM THEM, BIG SCAM, they only contact you until they're getting paid, after that good luck.

I purchased a firmware update for my VW Golf infotainment unit. The update failed. It BRICKED my infotainment unit. I sought tech support. NO REPLIES TO NUMEROUS EMAILS. The contact PHONE NUMBER is a scam. It's an answering machine meant to stop you talking to anyone. DO NOT GO NEAR THIS MOB. THEY ARE OPPORTUNISTS WITH NO TECHNICAL EXPERTISE OR CUSTOMER CARE ETHOS!!

Good Communication before purchasing and email with download + instructions received within 20mins of paying. But the firmware is the previous version to what is in car already. I was expecting same firmware version to repair a bbug. To the reply. I have already contacted you through email and whats app requesting the same firmware but no reply from you.

USE THIS COMPANY AT YOUR OWN PERIL !!, PURCHASED AN ONLINE SERVICE AND THEY FRIED MY DASH BOARD IMMOBILIZING THE CAR LEAVING ME WITH A £1300 REPAIR BILL, AS SOON AS THE DASH BOARD WENT DEAD THEY WENT OFF-LINE AND DIDNT CARE OR COMMUNICATE EVER AGAIN !!, BUNCH OF CARELESS COWBOYS SO AVOID AT ALL COSTS !!!.

Absolute scam, ordered vw infotainment update, they tried to send me a 3 year old non functioning update, turned off the chat on their website and will not refund my money

A big scam company, i purchased an item on 27-09-2021 but didn't get it and since then i am contact them they are not replying and not returning my money.