customer
I GREATLY APPRECIATED ALL THE EFFORT…
I GREATLY APPRECIATED ALL THE EFFORT AND ASSISTANCE PROVIDED BY THE REPRESENTATIVE. I FEEL HOWEVER THE VACATION PACKAGE SHOULD INCLUDE THE INCIDENTAL FOR EXAMPLE THE HOLD ON YOUR CREDIT FOR THE TIME OF THE STAY. IF THE INCIDENTAL IS $100 DOLLAR A DAY HOLD THIS AMOUNT SHOULD BE IN THE PACKAGE ALSO. YOU NEED TO INFORM AGGRESSIVELY INFORM THE CLIENT OF THAT AND THE AMOUNT. IT IS A VACATION PACKAGE. FOR YOUR CONSIDERATION.
Response from Vacation WiserJul 19, 2021
Thank you for taking the time to submit your review. We welcome all reviews, both good and bad. Your comment is appreciated. We try to provide all the information we think a customer would need on their trip. Information on deposits for incidentals or resort fees is very important for our customers. We need to ensure that we take the time to provide this information every time and not skip it because we are "too busy". Thank you for pointing this out.