VacationRoostReviews of vacationroost.com

The location of our house was excellent. We enjoyed our stay. We had great difficulty with the wifi and the walls were patched, scarred, in great need of a paint job.

Booking was easy and I can't speak to the property yet so not much to rate yet. Hitch is that I was gleefully informed about a travel insurance policy that I'd never sign up for knowingly. It was taken right off without hassle, but I had to call customer service to have it removed and refunded.

This condo was large and had plenty of space. The outlets did not work on most of our electronics, curling irons ect. The outlets were too large and would not keep the appliances plugged in which I thought was dangerous as well as inconvenient. This was not a true ski in and ski out. You had to take a shuttle or walk to the gondola which was not pleasant especially with children. You can ski home down the 4 o'clock run. It did have a pool table which was great for the entire family.

We got a great condo, near town. Ski rentals and lift tickets were as easy as could be.

Our agent was very responsive and informed. She gave us honest answers to our questions on choices of accommodations. Any requests we had were answered promptly, most within an hour or less. We liked the complete and organized itinerary. Everything in the itinerary and special instructions worked as planned. No foul ups. I would recommend them for future travel. I would give them a 5 star if during the trip we would have received a phone call asking if everything was going as planned. This would have been a nice touch but was missed.