VacatiaReviews of vacatia.com

Easy great service, great properties, great prices

So, we had a rather large group all travelling to Vail, CO for a wedding. We decided that we didn't want to stay in the heart of Vail but rather more on the outskirts. We heard of this company called Vacatia , decided to do a little research on the web and was able to book a Premiere 3 bedroom unit to house 3 adult couples. Our only concern was whether each bedroom had at least a queen in each and not bunk beds? Lauren, the Vacatia rep. I dealt with called ahead to confirm this for us, and also re-confirmed the week before we left which eased our minds. We ended up running late due to rental car, traffic, etc...from our flight but the guest services called me and directed us where to go and pick up our keys. Once we arrived we were told we had been upgraded to a bigger space, wow! The Elkhorn Lodge was beautiful to say the least! Our unit was 2 floors of amazingness, with an extra loft, sleeping quarters added. We had other friends who also booked this resort who were upgraded as well. We were able to shuttle to Beaver Creek directly from our unit, we rode the gondola and hiked directly from our unit as well. In addition to the wedding my husband was turning the big "60". The resort helped to accommodate extra guests for a Birthday Bash which turned out fabulous. Thanks Vacatia for making this VERY PLANNED trip a huge success! We will definitely be booking through you again. Don, Rina & the whole crew. :)

Great agency!! No problem was too big for them to resolve. It was an absolute pleasure.

My experience with customer service was awesome, they were so Hellpful and informative. Definitely using them again!

Answered all my questions Send me all information I would need about the resort help me decide what is more better for me and help me and everything fit my price range

Lovely experience. Its our second stay there and it was also memorable.

I am so thankful for Lauren Rodriquez, Vacatia Guest Care. She has offered exceptional customer service and I am so grateful for her attention to detail. There was a mix-up with my reservation (on the part of the condo) and she went the extra mile to get the problem corrected. Her commitment to addressing our needs will make our 20th Anniversary a week to remember. Thank you.

We had a wonderful time. The unit was very space. My only problem the resort is so large the distance to the pool needs to have some type of shuttle service. we are returing for New Years. We visit Florida each year and we have found our perfect resort.