Shmupedog
Customer service needs to be better
UPDATE 7/21: I did finally receive a refund after many weeks of waiting. You have to contact the company continuously in order to get anything done when a refund should have been automatically disbursed once they discovered the item was out of stock. Glad I stayed on top of it or I think they might have just kept my money. ORIGINAL POST: Ordered and was charged $191.85 for a shoe cabinet on December 2nd. Contacted the company on December 22nd because I had not received the order yet. Was told cabinet no longer available and would not be in stock anytime soon. Said I would receive refund 24 hours after cancellation. It’s now January 7th and still no refund from company. Sending another email but not hopeful.