Kathleen D.
It took forever to get here and it…
It took forever to get here and it doesn't fit, too small 😞
Response from Uylee’s Boutique ®Jun 27, 2025
Hi Kathleen, Thank you for your feedback, and we’re truly sorry to hear about your experience. Your order was placed on May 26th and shipped promptly on May 29th, well within our 7-day shipping policy. Unfortunately, once a package is in transit with DHL, any delays are outside of our control and often due to logistics on their end. We understand how frustrating that can be and apologize for the inconvenience from their end. As for the fit, we want all of our customers to feel great in their purchases. That’s why we offer an easy self-return and exchange policy for any item that doesn’t fit just right. We would have been more than happy to assist with a free exchange or refund if contacted. Please don’t hesitate to reach out—we’re here to help and would have loved the opportunity to have made this right for you. Warm regards, The Uylee’s Boutique Team



