At UWM, we are YOUNITED to focus on you, not the transaction. Everything we do is designed to support our clients’ business and make lending easy. We deliver the fastest turn times in the industry. We develop groundbreaking tools like UClose that give ...
United Wholesale Mortgage (uwm.com) has 46 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Claim this listingInvestments & Wealth · Livonia, Michigan
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Showing 37 reviews with 1 star · Clear filters
Kenn G.
They don't call back. They cannot figure out what they are doing. We asked for a loan modification. They sent approval letters but no paperwork. We called and they have a approval and denial. They denied for us not sending back paperwork. But they never sent us the paperwork. No one can help us. No one can do anything. They are so difficult to work with
Scott
SUE-SUE-SUE Claiming they are not recieving renewal notices via email/fax; then forcing there account holders to pay inflated home owners insurance that they take it upon them selves to provide! I have evidence based facts that prove this beyond any reasonable doubt! I will be doubling down on these A-Holez with all my might! I will follow up with this for all of you out there that I know are dealing with the same thing! Oh Yeah
Siva D.
Horrible and incompetent underwriting. Trying to find one dumb excuse after another to delay ready to close despite having every information requested on hand with excellent credit and zero risk. This is my third loan with UWM and I will avoid them at all costs going forward
Soly G.
Terrible customer service and management—they canceled my auto-payment and now I have to pay the payments by check or cashier check. It's funny. My loan has a low rate due to the Covid 19 rates, and it seems they are trying to make me stop payment and they can get back whole money, possibly to cause issues for me. I do not recommend them. They will make more hard time for customer.
Kelli M.
Having changed my account details on March 16th, 2023 for my ‘Budget Draft’ payment, there was an issue with my document, March 27th this was clarified and corrected and a payment was made. At this time, I was assured my payments were up to date and the next payment would occur on schedule. April 14th, 2023 I call as my payment was not pulled as expected. I was told it would take a few days for the withdrawal to be seen in my personal account and that all details were fine and correct. April 24th, 2023 I call again, asking why my mortgage payments have not been pulled from my account for the month of April. Again, I am reassured and I am confidently told that my account and payments are up to date and the payment will pull on Friday, the 28th of April. Which, by the way, did not happen. I did however receive a voicemail on the 27th asking me to call UWM. It turns out, I was not up to date with payments, surprise!! When a customer calls multiple times in one month to ask why their payment is not being pulled for their mortgage, should this not create some concern with your staff and perhaps create an investigation as to why? UWM should be responsible for my mortgage payment for the month in which they repeatedly told me I was up to date. Some of us need to plan and budget.