utvsource.comReviews of utvsource.com

Mislabeled product. I ordered a street legal kit for Can am x3 and the Fang lights were not correct. Customer service was a joke. They blamed me for ordering the wrong kit even though I had saved my correct machine to "My Garage" on my account. I was told they would not do anything due to me having the kit halfway installed. Do not use this company. Use Rocky Mountain ATV istead.

I ordered a simple belt. The order was put on hold. I received an email wanting me to send a picture with my drivers license and pictures of the credit card. I asked to cancel the order.

Ordered 840 dollar exhaust over 2 months ago, no product no response no nothing. Wow I can't believe this in this time, there are so many better companies than these clowns to do business with. So, I just got done filing a report with the FTC. FILING LAWSUIT NOW. Loser company. Stay away.

Horrible horrible company. Customer service is non existent. They overcharged me for ball joints and going on a month and a half waiting for my upper a-arms and tie rods. It's like pulling teeth getting in contact with anyone. Honestly shocked this place is in buisness I wouldnt recommend this place to Hitler. Worst company ive ever dealt with

Ordered a roll cage for a rzr and paid the stated amount, including the extra oversized freight fee. They concted me asking for more money. It was a pain to deal with. Now on their anniversary sale, they claim to have 10% off the entire site but it's not the case. I put in the code and it only have a miserable $5 off from $193.58 total price. Always do the math and dont ever trust or use this site.This site is horrible. Customer service asked for the part number. Whybwould that matter??? My advice is to order directly from the manufacturer.

worst customer service ever. Order something then 20 minutes later found it cheaper so sent an email to cancel the order (like it says to do), never got a response, tried calling only got answering machine so sent another email to make sure they were canceled, got a response 2 days later that they already shipped. Had to pay restocking fee for something that was not my fault.

PURCHASED 1500.00 FROM UTVSOURCE. ONE 159.00 WAS WRONG. HAD TO DEAL WITH A RETURN SPECIALIST. (NEVER HEARD OF ONE) HAD THE SAME OL RUN AROUND AS ALL YOU OTHER ONE STAR REVIEWS. I HAD ANOTHER 1600.00 IN MY CART. YOU CAN GUESS WHERE THAT WENT. I REBUILD OLDER CAN AM X3"S. I'M ON MY FIRST ONE WITH 3200 SPENT. I HAVE 4 MORE TO GO. I'M GOING TO OTHER DEALERS.

I ordered some rocker switches for my utv that were on sale. When I received the switches, they were not what I ordered. I checked my order to ensure I didn’t make a mistake and I ordered correctly but they sent me whatever they had I guess. I tried calling customer service several times, no answer. I tried online chat, which was run by a chat bot that kept going in circles with no resolution to my issue. I tried emailing but that wouldn’t go through either. Finally I was able to chat online through messaging and after having to take several pictures to prove their mistake I was told it would take 24 to 48 hours to verify. Well I never received any verification so apparently I am out the $40, thankfully it’s only $40 and not thousands like other reviews I have seen.