UtillianReviews of utillian.com

While I still can't rate my experience with the product as it hasn't arrived yet, I really wanted to rate my experience with Lisa from Customer Care. Even if I didn't purchase directly from them, I decided to contact Utillian with some questions and concerns, some of them not necessarily related with the device I purchased but more related to the fact that I'm new to using the type of products they sell. Lisa was super quick answering to my email (despite it being Sunday) and was super generous and instructive with her replies. I felt like she really cared about me and my experience, and that felt somehow like an added value to my purchase. I kinda feel happy that I chose this brand among all the other ones just because of Lisa's assistance and attention.

Lisa! I messed my order up could not get a phone call in with customer support so I was desperate texting the support line not thinking I would get real help like an ai would help me. Please Lisa ironed the whole thing flat in a second. She was respectful knowledgeable and quick. Wish I had Lisa every time I needed help!

The person who helped me, Marvilyn, was great to work with and helped me resolve my issues super quick. Much appreciated.

Ordered my 2nd Utillian 5 with Lisa today. We love our Utillian 5 and the great customer service. Looking forward to the updated version.

At first I had a little problem with your order form but after talking to Lisa every thing worked out fine. She was great and had the patience to help this old computer illiterate man and made ordering easy.

Lisa rose to the occasion and helped me immensely in my purchase. I felt like a family member. Nice feeling.

Placed an order and needed to change the color

I purchased the Utilian 723, but was having trouble getting the order to go through. I chatted with Lisa and she helped me through the entire thing. She was amazingly helpful. Excellent customer service.