James M.
super helpful and relaxed
super helpful and relaxed, no pressuring into sales just fn helpful!

Discover Utillian: Leaders in Premium Vaping Technology. We're committed to providing high-quality, dependable, and user-friendly vaporizers. Experience the difference with Utillian's advanced designs and exceptional performance.
Utillian (utillian.com) has 125 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 94 reviews with 5 stars · Clear filters
James M.
super helpful and relaxed, no pressuring into sales just fn helpful!
Clayton F.
My buddies have swore by the products and i broke down to get one. the 723 to be exact. I had a couple of questions and Lisa helped me throughout the process. She even reminded me about the cleaning kit lol. Nothing but good stuff from my buddies and firsthand experience
Laural T.
Lisa provided outstanding service! From start to finish, she was professional, efficient, and incredibly helpful. Her attention to detail was remarkable, and she went above and beyond to ensure I was completely satisfied. I was particularly impressed with her positive attitude and knowledge of products. I highly recommend Lisa for her exceptional service and would definitely use her services again in the future. Five stars!
Rocky
I had some issues on Saturday making an order and was not happy and could not complete my order. I tried making the purchase online again today 3/31/25 and had the assistance of MARVI who was just the most patient and informative customer service representative I've encountered in a long time. Iwas helped and given suggestions of other accessories and discounts that are offered which turned my 2 item purchase to a 5 item purchase, thanks to the professional and courteous help of MARVI. I hope employees like this are recognized becauae not many do and we need more people like MARVI to help people. Thank you
JOE M.
As well as loving my Utilian 723, I think the online chat service and experience, which I get from Lisa, is exceptional! So nice to chat with a knowledgeable and real human.
JD3
Customer Service is awesome. Lisa who assisted me was prompt, knowledgeable and courteous. I will continue to trust and utilize this site.
Jose
Excellent customer service needed to swap one of my units to a different one and was done in less than 5 minutes. Thanks Lisa!
Valentine
Marvilyn was fast and understanding while being personable within moments of my time. Got taken care of what I was needing with ease. Recommend them to help anyone any time!