US UnlockedReviews of usunlocked.com

This company is a SCAM. they took my money for a card that did not work and now ignore me after i sent in the refund form. i email daily to no reply. when i log in my money is gone

It's the second time that I have issues with them. I load money and it disappears magically... they are saying that their partners are searching... and it's not true... The 1st time the partner received the money and said he didn't... but money doesn't lie !!!! The 2nd time the money had been received but they never loaded the money... Don't give them your money... I lost something like 100$

I have been a user for two years and out of the sudden they stopped answering my requests. On August 16th I have transferred 54 $ to my US unlocked account. The transfer was successfull but they never loaded it onto my card. After I asked two times when I will get the refund they simply didn't answer anymore. Highly fraudulent actions here. Be careful!

I use it mostly to subscribe to streaming services. No problems so far and their support services have been helpful. Key is to fully understand how to use their facilities.

As soon as I made my account they asked me for a government-issued ID. The site says that this is required for amounts greater than 500 USD which I get but I haven't loaded a single dime yet and they are asking for it now. This is clearly an identity theft scam, to get your data and then sell it. There's no reason at all to do this. I mean, I did upload my document, with sensitive data covered, that should be enough right? Why would they want this data? Well, my document is clearly legit but I don't want to give my passport number and other data to strangers. Anyways it was automatically rejected.

Lots of BS fees. To get funds back that were misrouted to them I am being told I have to pay both a load and unload fee and potentially a wire fee too. "Yes we no longer support Western Union but we also informed you how this can be solved. We need to submit an inquiry to our payment partner in order to help locate the payment. We provided steps on what you need to do before we can submit an inquiry: 1. Send us the proof of payment - which you have already done 2. Login to your US Unlocked account and create a load request so there will be a payment reference # where we can link the payment and we can submit an inquiry - we are still waiting for your update that you have done this step. We understand that you want to have the funds returned, but we cannot return the funds unless it has been loaded to your US Unlocked account. Here are a few things to note: 1. Funds must be loaded before a refund can be initiated 2. Refunds are subject to a non-waivable $11.50 Fee. 3. In some cases where we have to issue a wire transfer due to not being able to refund through our payment processor (Money that has been in the account for over 5 months), there will be an additional $25 fee. 4. Load fees are non-refundable. We look forward to your reply that you have already created a new load request and payment reference number so we can start submitting an inquiry. Best, Ruby"

The worst customer service in the world! It is impossible to verify my identity. Tried over 10 times. They have now frozen my account and I can not access my money. Customer service does not respond. They have finaly responded after this review. I will be refunded they say.

sham now i am donating my balance and can't even do that all their cards are rejected everywhere for me at least might be a bit of a cliche but avoid at all costs