US Tax ShieldReviews of ustaxshield.com

I would like to say thank you to this staff at u s tax shield Rick Tanner,Cel Melcardo Edward Lopez AdrianTelime Maria Elena just to name a few. ..Last year us tax shield help me file 10 years of tax return. During this year my son had became ill and was hospitalized he went in for an outpatient procedure the next day he was in ICU. I say this to you because I want you to know my mindset ,I have to tell you how compassionate and understanding the staff were with me they work with me. First they contacted the IRS and then getting an extension for me they work with me step-by-step from the worksheet. And I tell you some days for me were harder than others but they were so patient with me ! it made me feel special not pressured I could call them at any time and someone would always return my call. we did it step-by-step until all were completed they even worked with me and set up a payment plan. My point is this during a difficult time they're still good professional compassionate people they will take care of your situation why you take care of you. . And even today I had a question about one of our tax years and someone called me back and went over with. Trust and Believe I wouldn't say these things are that they weren't true thanks again everyone for all your sincerely. MS D. NY NY

After receiving a large back pay of disability (that the disability lawyer kept the lion's share) without tax withholding. The USTS sales person assured us that they did take clients unless they could reduce your tax bill. After several thousands of dollars to USTS and several months later they call us to tell us they will arrange payments for the full amount owed... OK... Now with all that said... I can honestly say I was not happy with the service in the extreme... But that's not the end of the story. There customer service person called and worked with me through my issues. They listened and are going to adjust the US Tax Shield bill to make up for the under-par tax relief... Plus they informed me that they would strongly consider adding a review up front in the process then after USTS is up to speed they would suggest a better course of action... I explained that I would be more than willing to pay for a review so USTS can be definitive about their offering. Update - USTS is refunding $1700 because they felt they didn't provide enough of a savings... So, they refunding some money to make everything more equitable.