USP MotorsportsReviews of uspmotorsports.com

I just got a delivery for $250 worth parts but the box is empty, just bubble wrap. Looks like this company is a scam!

Bad customer service purchase a product and got no answers on a problem i had at checkout i had to beg almost for a reply and when they did Diego Hurtado no solution to a problem o there and long time customer lost use to be a good place to shop not no more

USP Motorsports sells car parts, but be warned—their return and refund policy is extremely strict. According to their website, all returns are subject to a mandatory 20% restocking fee, regardless of whether the business is open or not. They do not provide return labels, and if you choose to use theirs, they will deduct the return shipping cost from your refund in addition to the 20% fee. Even worse, their website falsely claims certain parts are compatible with specific vehicles when they are not. Despite the incorrect fitment, they refuse to accept full returns. This feels like a scam—misleading fitment information and a no-exception return policy make for a frustrating and costly experience.

I ordered a part on December 30 and paid an extra $102 for same-day overnight shipping. Customer service later informed me that the part would arrive on the 10th and ship out on the 13th. I received no updates, and when I called on the 14th, the representative asked if I wanted to cancel. Terrible experience—I'll never buy from them again.

I’m done shopping at USP. Their checkout (bolt) is trash, and they’re terrible at managing their orders. I’ve had issues with 3 out my last 4 orders where items quoted as in stock ready to ship take days and days…or they never ship at all. No communication either. I would take your business elsewhere, I’ll be doing the same.