j2681
have not got my order
have not got my order
Specializing in performance and service of VW, Audi, and Porsche.
USP Motorsports (uspmotorsports.com) has 17 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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17 approved reviews, newest moderated first
j2681
have not got my order
Ethan C.
Ordered a plastic to metal clutch line and slave cylinder replacement kit for my 2003 Volkswagen Passat 1.8T 012. Was ~$220. Shipped out and arrived quickly. Upon arrival I examined the parts to make sure they were right. The slave cylinder and AN adapters were fine, but the line itself, despite being advertised as metal, did not feel as such and felt rather cheap. I think they could have put vinyl over it for protection but it felt extremely cheap in hand. Fittings on it were correct though. The install went fine, was definitely a new experience for me. All their supplied parts fit as advertised. They have only been on my car for a couple days but no fluid leaks so far. It is worth noting that the only thing they actually manufacture for clutch upgrades are the lines. The slave cylinder was from Sachs, and they 100% inflated its price. Their own lines cost ~$120 - $150, which is insane. I wish they provided part numbers for what's in the kit in case someone like me wanted to purchase things individually. Overall I had a solid experience and the upgraded parts are doing their jobs, but I could have 100% gotten it done cheaper if I branched out, which is what I will do for the next hydraulics upgrade (clutch master cylinder).
Eduardo B.
Fast shipping and good prices on mercedes parts
Sean C.
I don't usually bother writing reviews, but I have to hand it to Diego and his staff over there at USP Motorsports. My GTI's battery died, and the AGM battery that he was offering on his website was significantly lower than all the shops online. I was a bit skeptical since I never made any purchases from USP Motorsports before, so I stated a chat and asked if they actually had the battery in stock, which they did. I ended up ordering the battery, and even after a holiday weekend, the battery arrived safely to my doorstop by Thursday. So, thank you Diego, and also thank you for looking out for us veterans. I noticed that you have a military/veteran discount. I didn't feel like bothering to upload my DD214...especially since I was already saving so much with your lower prices. Thank you for what you do!
Gary D.
They took my order and never sent my brakes. No one answers the phone or returns emails. Don't take the chance.
Allen G.
Very poor experience ordering from USP Motorsports. I ordered from USP Motorsports for three reasons: 1) Inventory showing Available; 2) Competitive pricing; 3) Orders shipping same day. Before placing the order, I chatted with an agent. It took a long time to get someone on the chat line so this should have given me a clue. I was told the products are all available and they would ship the same day with transit times between 2 to 5 days max. With that in mind, I placed two orders, close to $900. Parts of the orders arrived in a few days so I was impressed. However, the rest took 10+ days. After going through the pain of chatting several times, each time taking nearly 45 minutes to get someone to help, I was told a couple of the products were unavailable and ended-up getting shipped from a different warehouse. Anyway, that delay in shipping, impacted my schedule very negatively, and my tech had to procure the missing products locally at a higher price. The "management", which I was advised to speak to and left a message for them to do exactly that, never called or contacted me in any other form. To top things off, several items (screws, seals, etc.) actually were missing from the boxes delivered and three fluid containers had previously been opened. I contacted USP again both via email and chat (and emails are mostly ignored, FYI), and was finally told to file a police report to get a refund! That is a very ridiculous suggestion since nothing was stolen (they said a box might have been stolen from my yard and they warehouse shows all products shipped in 5 boxes - ridiculous excuse) and it is apparently their way of getting out of the responsibility of providing a refund for the missing items. Anyway, the situation is ongoing but I wanted to make sure others are aware that this is a very unorganized, unethical, and unprofessional organization. STAY AWAY!
Saul B.
I had a frustrating experience ordering from USP Motorsports. When I placed my order, the product page stated the item would ship on **February 27, 2026**. Based on that information, I expected the order to ship around that date. However, after that date passed, I received no updates from the company. After struggling to get in contact with customer service, I was eventually told that the item will now ship on **March 28, 2026** instead. This means the total wait time for the product will be **over two months**, which is far longer than what was originally indicated when I placed the order. The biggest issue for me was the **lack of communication and difficulty reaching support**. If the shipping date had changed, it would have been helpful to receive a proactive update rather than having to chase down information. I understand delays can happen, but accurate shipping estimates and clear communication are important when customers are deciding where to order from.
Juan W.
I ordered 3 parts for my BMW in November exactly one month later the parts did not arrive after having spoken with them, they did not give me any idea when they were going to send me the parts. After a month I cancel the order I had no problem canceling. I asked for my money back, they said okay. 2 months passed and I did not receive my refund, I had to call PayPal to resolve this problem, after speaking with PayPal I had my refund. I don't recommend to no one do business with them I believe they ripping costumers.