Sheila A.
Ordering and chat experience went well. Engraving not so.
Ordering and chat experience went well. I requested engraving and was assured that it was possible. I received 1phone call from you at the end of the day to reduce the amount of letters on the engraving. I wasn't able to call, but sent a text message the same day. The product was shipped the same or next day without the reduced amount of engraving.

