US Jewelry FactoryReviews of usjewelryfactory.com

Wonderful seller, very responsive. Jewelry was gorgeous! Will retune to purchase more items

Amazing company. So helpful and polite. Products are pristine and well made. I highly recommend this company to anyone.

US Jewelry Factory was wonderful to work with, start to finish. I bought from their etsy site so had some trepidation buying such a large item online. However I read all of the positive reviews and went for it. The rings were absolutely stunning, shipped very quickly and with insurance and when I had an issue after receiving the ring, they dealt with it promptly and professionally. Could not recommend them more highly!!

This was my second purchase from US jewerly Factory. I purchased a ring on deep discount clearance and it was shipped through UPS. UPS sent several emails with date and time of delivery. I had to be home to sign for package. the date and time passed with not delivery and when I tried to check with UPS THE TRACKING INFO had disappeared. I sent an email later that night to US Jewelry that I had not received the package and had not signed that I did. The next morning customer service called and apologized, stating the pick up UPS TRUCK in New York had been robbed and one of the items taken was my ring. They offered to make me another ring at the same price or refund my money. They just asked for 7 to 10 more days to get this done. They found me another stone which was a nicer and larger diamond and sent me details for approval. This ring arrived also by UPS [ Which was later then Ups told me] but the ring is perfect and I am very happy and pleased with the product and service from US Jewelry factory. Customer service is number one with them.

I love your beautiful jewelry! The price, quality, craftsmanship, and uniqueness is unmatched. Thank you to Ludya for always taking the time to work with me. I love every piece I have purchased.

Incredible service I do value customer support and evey single part was very helpful and nice. Plus amazing product Diamonds are sparkling like the stars in the sky ❤️ The ring and it is beautiful♥️ Thank you again 🧡 I will order another one 🧡

My fiancee is in love with her 2.64ct heart diamond ring from US Jewelry Factory. The quality is high with certificate of authenticity and you will not be able to get this quality nor this ct size at a regular jewelry store such as Zales, Jared or Shane Co for the price US Jewelry will give you. I PROMISE, get your partner their ring here. You and your partner will be satisfied and save money for your honeymoon/wedding.

Item is like the photos. Unique pieces at affordable prices. Very happy with the purchase. Additionally, the organization goes above and beyond to please. I had to send my ring back for tightening and they paid for shipping both ways. Excellent place and I will always try to buy from them in the future for jewelry.