US Jewelry FactoryReviews of usjewelryfactory.com

Outstanding service and support. I needed a radiant cut 1.46 carat ring sized and mailed to me prior to our destination wedding in DR. I was not used to making purchases like this over the phone and email...But , I was confident that everything would work out perfect, and it did. I surprised my wife and the alter with the new ring and she absolutely LOVEs it!!! If you have any doubts on making a decision - go to the facebook page and gain more cred. The quality and look of this ring would of costed me an easy $2k more from shops in Chicago. GO FOR IT. They Deliver 100%. Great people as well.

I couldn't be happier. Communications were good and questions were answered promptly. Product arrived was perfect, speedy and well-packaged.

Fast ,efficient, great service

We weren't sure about going online for such a big important purchase like our wedding bands, but after the prompt follow up and willingness to help and meet our needs with in budget we felt comfortable with the pictures and quality we would be receiving...great to do business with! LOVE my engagement ring.

I was skeptical about buying on line but when I called them they welcomed me to come in and see the ring in person. That's when I had a chance to meet these people (and the designer in person) and they are very helpful, down to earth and just happy and proud of their products. I was very impressed - and I did my my homework and went to a lot of places. I also had to sell my fiance's old ring and again US Jewelry Factory shined in their fairness and offered me top price for it. Note, enhanced diamonds are not certified but I learned in this whole process (buying a ring while selling a ring) that certifications mean nothing, absolutely nothing at all. The whole industry is filled with scams and do your research first because you are spending a lot of money. Go check out US Jewelry, call them, or visit them, they are honest and will give you by far the most value for your money!

Friendly, helpful and timely experience. Awesome product.

💯 satisfied

I purchased an engagement ring and a wedding band from USjewelryfactory.com . They were beyond professional, and an overall pleasure to deal with. I feel like I got very reasonable prices for very well described products. The rings are more beautiful than I could of even imagined. I was concerned with making such a large purchase without seeing the rings in person but my concerns were put to rest as soon as the engagement ring showed up. It is absolutely stunning! They took the extra time to answer all of my questions and concerns in a very timely fashion (even on the weekend and after hours), they offer layaway (which I took advantage of), and shipped my products very quickly. I would definitely recommend them to anyone in the market for fair priced and beautiful jewelry. I hope I can do business with them again in the future. Beyond satisfied! Thank you!